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The Tuxedo Junction staff

April 23, 2019

at the Mall at Robinson have once again demonstrated their commitment to providing superior customer service. This store has become our “go-to” for all of our formal menswear needs. Your Branch Manager, Bradley, is by far one of the most helpful and friendly representatives we’ve ever dealt with. Two specific examples we want to call out: (1) a couple of weeks ago, our son left his coat in the store after having purchased a suit and went into a neighboring department store to continue shopping. Bradley kept an eye out for us throughout the time we were in the neighboring store. Upon our exit, Bradley actually tracked us down to ensure that our son got his coat back – a gesture we consider above and beyond normal customer service. (2) Last week we were back at the store shopping for a rental tux for our other son’s upcoming prom. After viewing a photo of his date’s gown and asking some questions to get a feel for the couple’s tastes, Bradley helped select what all of think is the perfect complement to the gown. Best of all was the amount of attention he showed to our son and the manner in which he showed it – instead of being a “pushy” salesperson, Bradley seemed to genuinely want to help our son have a great prom experience. We hope that Bradley gets the recognition that he truly deserves.