with the suit I purchased, and the rented vest, shirt, shoes, and pocket square were high quality and looked great. The staff I dealt with were all friendly and helpful.
My groomsmen and I had been told we would pick up our rentals on Friday, but all wound up scrambling a bit to go in on Wednesday and Thursday for this second fitting on short notice. I liked this opportunity, as a couple of them needed adjustments, but I would rather have been told that it would be an option or recommended prior to the week before.
I did not like the online portal that showed me my order. It was more difficult to use than it should have been. Additionally, the contact the store option via email was nice to have, but I never received any responses to a couple emails I sent, and when I went into the store to discuss it, I was informed that they’d seen my email. So why didn’t you respond?
Overall, my experience was positive and I was very happy with the way I looked on my wedding day!