at your North Olmsted store! She treats us like an old friend whenever we come in to the store. This was our fifth rental with her! She was flexible with my brother in law’s wedding and allowed us to bring our tuxedos back a day later and even ordered an extra jacket for my son, just in case it was too small since he was away at college and unable to come home to try it on. Turns out, that was a good call b/c he needed the bigger size! She also made the necessary alterations right in the store for our younger son. Thanks so much Deb! We wouldn’t go anywhere else to rent from!