As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, our wedding customers: How did we do?
and gave great suggestions
found out this weekend that i needed a tux for a black tie gala for make a wish. gal answered and said i have till today to order to have my tux by friday. told her ill b there today after work and it all went well from there. im very busy always and was in and out very quickly . so far everything was done top shelf thx
I I walked into the door! Both employees were very knowledgeable and helpful. I will definitely come back in the future!
I was greeted at the door felt very welcomed. Both employees were very professional and was knowledgeable.
I would definitely comeback in the future.
and very helpful. Ordering over the phone was a breeze.
Friendly I would recommend to my friends and family for future business
and beyond to make sure aidyns suit fits and that’s awesome we will definitely be using you guys for all future suit needs
colostomy bag and Jessica was very thoughtful on how I ask to make sure my tux was not to tight but still look good for me
great customer service.
for my friend’s wedding. I was promptly and courteously greeted by Arthur, who explained that a new employee Hung was being trained. He was very clear both to me and the new hire how the process worked, was accurate in my measurements, and was incredibly personable. Arthur was great to work with and Hung was a nice and eager learner. Overall, it was a great experience and I’d recommend them to a friend.
go with men’s warehouse but when we went to their location today they were not very helpful and only had 2 choices for tuxedo rentals. Thought there were several staff members in the store no one was helping us or making us feel welcome at all. We left and went to tuxedo junction. We were immediately greeted by Billy who helped us make some choices. We were undecided on what color and style tux to go with. Billy showed us several options was kind and patient. Overall very happy and we are pleased we decided to come to tuxedo junction today. Thank you!!!
and relaxed environment couldn’t ask for more
young man very polite
was beyond helpful for our family. She was very knowledgeable about all of the brands as well as all of the different pieces that were included(shoes, vest, cuff links..etc). A big part of our special day is our two boys age 5 and 7 and jessica did an excellent job making the experience fun for them. She even helped to determine sizing and what not given they are kids and will be growing more between now and the date of the big day. Five stars!!!! Would recommend to everyone looking for formal wear.
extremely professional while dealing with me and having to answer the phones
Store in Buffalo, NY was excellent. Minor issues with the fit/performance …..
1) original vest was tight only at top button, so we bumped it up a size, which was a mistake as fit with larger vest was sloppy. Hindsight, we should have tried the larger size at the store and/or we should have tried to adjust the first vest with the strap on the back. Worse case, the original vest would have been the “lesser of two evils”, if you will.
2) narrow pointed shoes are nice short term, but by the time the reception rolled around, they were not comfortable. A wider toe box would have been good, and/or softer sole. As a Dad of the groom, some of things that work for the younger men may not be the best for us older gents.
No one but me could/would notice these two items, so
3) overall style/color/fit was excellent as I got a lot of complements on my appearance. Either Tuxedo Junction has great suits, and/or the eye sight of Americans is getting better!
It has been a long time since I had a rented Tux on, so THANK YOU for making it a nice experience. I may be seeing you again when my daughter marries; unless she elopes.
with the professionalism and promptness of the service.
as well as they were quick and accurate.
and friendly service
were very easy to work with. I loved my tux. If I need another, you’d be my first call.
Have been coming here for years.
and very helpful!
made choosing where to get our suits easy.
were available early, corrections to any issues were quick, and follow ups regarding availablity and who still needs to fitted were frequent
helpful. It was a very pleasurable experience
attn to My son. My representative was so professional and very caring
service for my son, his groomsmen and me. Thanks again!
and intelligent and made the process quick and painless
was very professional and awas very kind
your vest need to be longer….that’s all, everything else was great
by Tanaja Edwards and she was wonderful! She made excellent suggestions and helped my fiance and I plan the perfect attire for our wedding party!
She was very customer oriented and professional. I would come back and recommend this location just because of her!
Vincent, was very professional and went out of his way to take his time and help us. His customer service skills are great. As a manager in a different industry I know how hard it is to hire and retain good people. Vincent is an asset to your company.
about the things that we needed. She was assertive and very helpful.
helped us with everything I am so looking forward to seeing my groom and his groomsmen in tuxs thank you tim! Your wonderful😊
The staff made it fun and easy to figure out our groomsman outfits
She took care of my best man and myself. Very knowledgeable about your products. It was a fantastic experience.
and friendly. It was the best customer service exotic have had in years. In and out in minutes.
with my fiancee & my 13 year old son & my 1 year old son.
Sad to know you don’t do infant fitting.
was fantastic. I only wish things were a little cheaper!
at Tuxedo Junction in the Millcreek Mall. When we ordered, the staff was patient and very knowledgeable. My tuxedo arrived a few days early and we received a call telling us it was ready. I tried it on and it needed a small sizing adjustment that Tim was willing to do in just 10 minutes. Returning my tuxedo the day after the event was easy. Every step of the process was a 5 Star experience.
Friendly and professional.
Tanesha (excuse our spelling) was very patient with us and helped us make selections showed us various styles which we really like she was just super
to explain everything!
He took great care of us. Excellent customer and he listened
on 2/9/19 when we went in were amazing and answered every single question we had ….
on me fast and reliable service and they made me feel like part on the tuxedo junction family calling to check on me and also wishing me and good day of my wedding they were awesome
throughout the entire process. We look forward to continually working with him.
Tuxedo Junction at two bridal shows in the Buffalo area! He was extremely friendly and knowledgeable, we were very fortunate to work with him again in the store when we went to pick styles and colors. He listened to what we wanted and helped us in the process of making sure all the men in our wedding party look great!
and he’s going to have me looking great for my daughter’s wedding!!!!
today at the eastview mall store. Easy to get along with. Helped my groomsmen and I figure the best looks for my upcoming wedding. Would definitely recommend this guy and this store to any of my friends or colleagues. Thank you
I’m going to look awesome st my wedding!
and the numbers I had gotten measured from a third party store did not look right to your associate. So he called me and helped correct the measurements! Very helpful!
and made the process easy
location was amazing! She went above and beyond for my fiancé and I. You have our business because of her outstanding customer service skills!
Got a lot of information and made us very excited for our special day!
but I had to wait 30 minutes for my fitting.
did a great job start to finish helping me select a style for my event and making sure of a good fit.
his winter formal. Everything fit slim and tapered, looked neat and put together. Thank you and we’ll be back for prom.
with everything, and made a sometimes stressful part of the wedding experience so easy, with a smile on her face. She even braved a snowstorm to be in for my second fitting. Absolutely wonderful employee and person.
and great to talk to.
with every visit. Would not hesitate to return here, and would recommend anyone to come here for rentals or purchases. I have dealt with both Debbie and Beth, who have been outstanding.
at the North Olmstead location have been nothing shirt of amazing. Exceptionally helpful, and willing to go above and beyond to make our experience better. Would highly recommend to anyone looking to make a rental, or purchase a suit.
smoothly. The shoes seemed to run tighter than anywhere else in my life, but that’s why you try them on. Easily 5 stars for service, and especially fit. Everything fit very, very well and the suit looked like it was made for me. I’m not a super good-looking guy, but I got LOTS of compliments even though everyone else at the event was wearing the same thing. Great job, guys.
and waiting upon my arrival for my appointment. I was able to pick out exactly what I was looking for and got a good price. After looking around at many other rental options in the area for my wedding, this was the best deal and gave us everything we were looking for! I will provide an update once we have picked up the suits and gone completed the process, but the initial booking was great!
and professional. He took his time with me.
were very thin and I had to be cautious so they wouldn’t rip open. Besides that it looked and worked fine. Little expensive but worthbit in the end
with customers, willingness to make sure everything was what we wanted
No issues here.
easy to talk to just all around a good dude keep on doing your thing george
Taylor helped me out and made it look great. great/ service will be back
with my last minute requests. She deserves a bonus!!!
my measurements was perfect and tux fit perfectly, he was courteus and very friendly you have a perfect employee…thank you!
except the price a little pricey
to work with. He was very accommodating.
in my sizing was very professional and knowledgeable. I enjoyed the entire experience look forward to my daughters wedding thank you again
nothing more to say.
I was pleased to work with Zion. Thank you
and helpful!! Thanks Tanaja for helping pick out the original color scheme
allowed for later return due to holiday
Everything went smooth. Thanks
store and Jeremy made me feel so at home he helped me pick out everything I needed he joke with my mother it was just a great experience I will definitely recommend this store to all my friends
but tie would not stay put once tightened to fit neck
with the entire process, from the first measuring to the fitting to actually wearing the tux.It was the best fitting tuxedo I have ever worn,Thank You.
and the suits turned out to look amazing!
Very professional but went the extra mile to make you feel welcome and made sure the tux fit and comfortable.
easily with a phone call.
Jake but being in the service industry I must say he was very professional and handled everything making things extremely easy. Knowledge and understanding of what it takes to go the extra for customers was top notch and will send others to your store as a result of his handling the sale.
and spoke with Dante. He was happy to help. He also gave us realistic expectations of our wait time. When we got there, he was working alone and had 2 customers that he was taking care of. He did not seem rushed or stressed even though he was by himself. He took care of the other clients like I would want to be taken care of. When he was done, he apologized for the wait, which was not his fault given he was the only one there. He was professional, courteous and friendly. He also was very knowledgeable in his job and answered all of our questions with ease. He made us feel welcomed and handled our visit in a timely matter. We could not be happier. He is an asset to your company.
well informed and very helpful. I was very impressed.
from Tuxedo Junction for over ten years. Every time I come here, they give the best advice and service. I will always come back as long as the associates keep this consistency of service!
Gave them 2 days notice and went without flaw!
sangertown location is what makes you better than mens wearhouse!!!! David the guy who helped me was awesome and very helpful when i was picking out a suit. He knew all the details and was fun to work with. I will always be coming here for any occasion THANK YOU!!!!
the Great Northern Mall store were friendly, knowledgeable, and very helpful. I had a great experience and will recommend TJ in the future. Thank you, Bill
picking up and trying on was fast and easy. Only problem I had was that a button fell off my tux.. just popped right off. I’m glad it was after everything important or it could have made things difficult. Also the shirts was a little big around the chest stomach area. Could have been fitted better, the shirt that is.
He was amazing to work with!
they would do on a Shoe Rental. My biggest complaint is not being able to reimburse credit card directly and how long it takes to get check reimbursement on cancelled rental item.
Clear explanation of process.
with the sizes on a few of the tuxedos. The staff went out of their way to accommodate us. They were friendly and very helpful. A job well done!
i Know and He was very Helpful. He was able to answer all of my questions fully. I Thought he was the manager but he said he wasn’t I appreciate his help.
had so much fun trying on tuxedos for our wedding. Would highly recommend them.
PA location yesterday with my fiance to help him choose his and his groomsmen’s tuxedos for our wedding. The staff was so helpful and so easy to work with! They explained everything about their services, let us get creative with our options, and were so patient while we went back and forth between colors until we found what we loved! We left feeling important and cared for, and that we won’t have to worry about their tuxes fitting or being right. Thank you guys for being so awesome and helpful!
The guy knew exactly what he was doing, and got me what i needed especially with it being on such short notice.
easy to work with.
and really listening to us and providing us with exactly what we wanted with our rental. Really happy with your service again. Keep up the great work.
is a very nice and helpful guy 🙂
location was great! He made some good recommendations and put me in a tuxedo that looks good and fits better. I’m very happy with the experience
Suit wasn’t right first time in.
at the South Hills Village mall location. They were friendly and very knowledgeable about the products available.
was a very nice and helpful young man.
and fitted me was very knowledgeable this is for my wedding and everything went great
was a very nice and helpful young man.
Fitted and paid in no time. Very well run operation and great staff.
was extremely friendly. We loved her, she made the experience very smooth for our wedding. Would definitely rent tux’s from her again.
Very pleased with the quality and service. Thank you~
took care of us
store was wonderful to work with and so accomodating!!
that I received from the employees at Tuxedo Junction. My tuxedo was ready to pick up in a good amount of time before I needed it to use in a wedding ceremony. The tux along with the accessories were in good condition.
and staff was right on with measurements. Tux/suit fit so good my wife wanted me to buy it but being a newer model we were not allowed. Staff could not have been more friendly. Great job!
of Tuxedo Junction for one main reason. Customer service. Your team does a great job, always pleasant and helpful.
I always walk away knowing I’m going to look the best I can and still be comfortable. Custom tailored tuxedos at an affordable cost is a no braininer
did a stellar job and everything went off without a hitch.
a bowtie a week before and they were able to do it. I had several guys that couldn’t go in for a second fitting and they got the fitting exactly right so they didn’t need it. They allowed me to take it back on Monday when I was too busy to do so on Sunday. The service was friendly and everyone was very helpful.
(possibly store manager?) at the Eastern Hills Mall location was outstanding. I will definitely go there again the next time I need to rent a tuxedo.
was friendly and professional. The suit I’m renting is nice and the price was fair.
measuring to the pick up making sure everything fits properly!
with the tuxedo and the employees at the shop.
Could not have done a better job…I was very, very pleased all the way around.
my brother’s have used you I’ve used you you guys always make the wedding day perfect
on transit road was amazing! Super friendly and helpful. All of the groomsman who picked up at this location knew her by name. It almost felt as if she should have came to the wedding with us! The suits were great too!
were very helpful and made the trip somewhat fun.
Ended up being a fantastic day and our sample photos look great.
Fixed both small issues even before I had to mention it. Thank you guys!!!!
and all items fit on the first pick up
I’ll def be coming back
Great customer service.
……had to order me bigger size shoes, they worked out great
but I wish the tux came with socks.
especially now that the suits come in earlier for a first fitting.
pick up, and returns. great tuxedo shop
at great prices
Everything fit. Job done!
Suits were great. Shoes a bit worn in.
The staff were very professional in their ability to ensure the right fit of my tux.
I was very pleased with the care and cheerful attitude afforded me.
used the stores in the Galleria, Blvd mall and a tuxedo junction in Rochester so we were kind of all over the place . No complaints from anyone
I had 7 groomsmen and 1 junior groomsman. Everyone’s tuxedos looked great and they were able to get me a 4X vest with a back.
went as smooth as it could have!!!!
was tight across the shoulders and had to be replaced
last minute and John and his crew made it happen!
of me was great! She seemed happy to help, and made the process very easy and smooth.
I don’t think I should be charged more to fix that when my measurements were taken. Apart from that, everything was fine.
Associates are very helpful.
They checked in with us a lot just to make sure everything was how we wanted it. All the tuxes fit great!
and wedding party to try on a few different style tuxes. If the size jack or pants were a little off they took care of everything for us and got exactly what was needed.
Highly recommend and will return when a tux is needed.
I was in this year. The other place’s tux didn’t even compare! For the price, this was an awesome tux! Had great customer service. I would definitely recommend. Thanks guys!
almost a week early, which really streamlined my wedding prep process. Thanks!
Bernie and Gabriella were amazing!!
at the Great Northern location.
the suit and loved the customer service. Love your store
start to finish. Thank you
the fitting was perfect.
Tux looked great.
were incredibly friendly while my friends and I were fitted for our tuxedos.
all the folks at the Boulevard Mall location provided outstanding service. While I’d like to call out one particular person by name I cannot simply because they were all great.
As well, facility was clean and well kept.
Reflection of great management who have a passion for what they do and know how to inspire the entire team.
and got nothing but compliments on it! Thanks for making the ordering, sizing, and return process so easy.
each and every time I visit
He was quick and efficient. There was another customer in the store when I was there but he did a nice job of handling us both simultaneously.
got it fitted and adjusted on a short notice. Staff was very friendly and helpful.
with brown shoes! You guys make events chaotic-free!
I was easily the best looking groomsmen..
and gave useful suggestions. Will be coming back!!
a piece of cake. Thank you!
great deal that I got by attending the bridal show. Sarah from the N Olmsted location was great to work with and even fixed an issue I had with my vest that I did not think could be fixed. Thank You!
The best ever
only small hiccup with missing pocket square and they drove to my wedding venue to drop off!! They went above and beyond!!
to help us, they were amazing
The suit was great too!
The respect,kindness & understanding shown by your staff, Gabriella,Bernie & Melissa was fabulous.
Truly much appreciated.
at the Walden Galleria location was on top of everything. I felt that she went above and beyond making our experience with the company good. We look forward to working with her again for our wedding in December of this year.
Great experience. KK & KK.
tux looked good. The only drawback was no pockets to put stuff in on the jacket.
location was fantastic and a huge help.
the guys all looked so out together. Thank you!
5/5 job done well
and very helpful.
my son is extremely skinning and tall- so financially this makes sense . We have always had a positive experience and your staff is beyond helpful !!
They got everything done in a timely manner. Very nice people to do business with and would recommend them to anyone needing a tux or suit in the future!
perfect sized outfit!
at getting customers through, even when staffed alone.
and the staff was amazing thank you!!!
Very helpful and friendly!
was very professional and efficient. Very great experience.
came in on time even when pants, shirts, etc. had to be adjusted. Thank you!!
I wanted to says a special thank you and a job well done to Ashley store manager from south hills location and Tim from Millcreek Mall Location! they both were absolutely wonderful! Both of them provided the best costumer service i have ever experienced !
Thank you for making our experience wonderful and making everyone look amazing on our wedding day !
a special final thank you from Allen & Joy Kuhn!
went back to get my suit and it was perfect . No problems what more can you ask for?
great to deal with. Explained everything well.
One time and it fit perfect. Dude was a legend. Thanks tuxedo junction!
great selection – took the time to measure and then re-measure to make sure the pants would fit (hopefully they will when the pants come in this week). Looking forward to a new ‘go-to’ place for our formal ware needs!
Myself and all of my groomsmen are from NJ and the wedding was in Cleveland. We were able to submit our measurements online and were regularly contacted to confirm or alter measurements. When we arrived in Cleveland a few days before the wedding, the staff were very helpful and made all of the necessary small alterations to ensure everything was how we wanted it.
and everything was right when I picked it up.
the collared shirt I wanted.and I did get my suspenders.
bad about anything the tux and suit that was used turned out perfect and looked great on everyone. I will defiantly tell others how great you are.
made sure everything fit properly and comfortably.
both Monroeville and South Hills!
with plenty of time if I needed alterations
made everything for our day simple.
Very knowledgeable willing to ask any questions and most of all wanted to make sure i left to the store happy
to ensure the suit fit correctly and was available on time. They delivered the vest that was needed the morning of the wedding! Outstanding service ! Thank you!
but had to be in wedding in Syracuse, NY. The crew was very helpful in the fitting and follow up process. Everything worked smoothly and the Tux fit was perfect. When I got into town they even included two sizes of shoes so that I could pick what the more comfortable size was.
The pick up and drop off process was so quick and easy. Thank you!!!
because I have muscular legs and a narrow waist. I also have broad shoulders. The consultant took the time to make sure that I was properly fitted and comfortable in the clothing. She also offered helpful suggestions for selecting the accessories.
Very knowledgeable & efficient. Great experience so far!
made the experience very user friendly.
with the suit I purchased, and the rented vest, shirt, shoes, and pocket square were high quality and looked great. The staff I dealt with were all friendly and helpful.
My groomsmen and I had been told we would pick up our rentals on Friday, but all wound up scrambling a bit to go in on Wednesday and Thursday for this second fitting on short notice. I liked this opportunity, as a couple of them needed adjustments, but I would rather have been told that it would be an option or recommended prior to the week before.
I did not like the online portal that showed me my order. It was more difficult to use than it should have been. Additionally, the contact the store option via email was nice to have, but I never received any responses to a couple emails I sent, and when I went into the store to discuss it, I was informed that they’d seen my email. So why didn’t you respond?
Overall, my experience was positive and I was very happy with the way I looked on my wedding day!
in and out very pleasant gentleman
was very personable and knowledgeable
tux were perfect !
Reasonably priced and great service. Nice fit!
except my suspenders did not fit.
Helped me and they were both very personable and professional. Service was excellent, i gladly recommend the North Canton location to anyone!
into the South Hills Village store on a
Saturday afternoon in need of an “emergency” tux for use
that evening. The store manager, Ashley Heinecke assisted
us in a very professional and efficient manner. She made some
great suggestions. I was on my way back home in under 60
minutes. Thanks to Ashley and Tuxedo Junction!
our evening was anxiety-free.
in early was very nice. Turned out that shoes did not fit, the right size was ordered and available the next day. Only complaint is that the pants had a double crease.
was awesome! Great experience. Thank you!!
cant ask for more ty AL
feeling deflated. The lady was not listening to what we were telling her. When we walked in your store it was the complete opposite! Our lady was so kind and heard everything we told her! She was happy and even though there were other people in the store her main focus was on us! We will be back for every rental from now on!
She was very professional, accommodating, knowledgeable and personable…which made for a great experience, especially with my last minute decision to rent a tux. The quality of the clothing was exceptional, and the value was amazing – so it was a perfect experience! I won’t need to even think about where I will go next time! Nice work….Thank you!
ready as promised.
at the store in Boulevard Mall. All the staff was amazing!
and got everything done the way we asked in the time we asked. Could not have been happier
just as we required. one small seam repair needed after no big deal
this store. John
easy pickup and return
were very good…during both fittings and the return.
Guys at store helped me carry tux out to my vehicle. Many thanks! Excellent staff.
for my recent wedding, I searched around for an appropriate vendor. After speaking with representatives from a variety of companies, I was happy to choose Tuxedo Junction at Great Northern Mall. The employees were polite, knowledgeable and capable. Additionally, TJunction had a large selection of slim fitting tuxedos, and a variety of appealing color palates. The rentals looked great during the wedding, and held up well during the raucous reception. Due to the fact that the wedding was out of town, the company allowed up to return all rentals one day late free of charge. They went out of the way to assure our satisfaction. 10/10 would rent from them again if I have another wedding (here’s hoping that doesn’t happen)!
and courteous. The tux looked great and fit great and was timely.
to my 91 year old father
on the guys thank you tuxedo junction
I believe her last name was Pelosi.
and answered all my questions. My rental fitting went perfectly
very handsome. Everyone had a back up just Incase sizes were wrong. No one had an issue. It was great dealing with you!
was great! Pick up and drop off was easy & the service reps at the chapel Hill location we’re helpful! Just wish there were more centally located shops /more shops in general.
customer and submitted my measurements through the website. I received a telephone call the next day confirming my order and answering my questions. Great customer service!
in a professional manner. My complaint is, the guy doing the fittings had 7 of us to take care of along with returns coming in. He did all this alone! He needed another employee. Your stores need at least 2 attendants .
Tux looked great!
They turned this last minute stressor into laughter and smooth sailing.
the fit, style and shoes were comfortable.
with everything at all times very helpful
to work with. Very professional and always willing to assist when needed.
Arthur is always super helpful and pleasant. Same goes for the GM (can’t remember his name). The consistency of the clothes that are delivered is always up in the air. Several of the groomsmen that I was with had to have their suits refitted after they arrived because the measurements that were taken were apparently disregarded by the people who sent the tuxes. Otherwise, my experience was very good. Thank you!
location was very helpful and accommodating. We went in to get tuxedos for my wedding and had no clue. Connie helped us along every step of the way and was quite humorous.
tux looked great!
attention to detail.
was great, ordered me a different shirt, because they were not happy with original, thank you, Glenn
We had a large wedding party & some of them were from out of state. They made sure everyone was fitted properly. They were always courteous & respectful. They made sure everything went without a hitch.
answered all of my questions to my satisfaction.
Initial fitting was easy and quick. Tux was ready on t8me and fit well. We got an extended time for drop off due to out of town wedding and a long weekend.
The price was great
Friendly and helpful staff. Clothes fit perfectly.
Will come here again!
My groomsman ripped his pants right before the wedding and tuxedo junction had another pair and even dropped them off to him. We were so happy. Thank you so much tuxedo junction at south hills village!!!
store really went above and beyond to help me get the correct tie the day before my wedding. Thanks!
he knows what he is doing. The price is excellent.
Very friendly and accommodating
looked awesome. Very professional
She was great.
Loved the fit of the suit and the person who helped us was knowledgeable and friendly!
the customer service I endured through the whole process. The only issue I had was I only received one dress shirt and as the groom, I was informed by others who also used your services that I was to get 2. An extra as a backup especially with how hot the day was. I was sweating through the one I had pretty bad. But outside of that, everything looked great, fit perfectly.
were very helpful and shared my excitement about the event I was renting the Tux for. It made the whole experience fun and exciting. Thank you!!
and he worked with my son to make sure he would be comfy for my sisters wedding..
Would definitely recommend tuxedo junction in monroeville.
and we were able to make any changes and still get it on time.
as I expected and everyone loved them. They were nice and clean wouldn’t have asked for anything better.
Im the groom. My wedding day was perfect
Initial fitting was fast and easy
Tux was as expected, fit was very good
Drop off was simple and fast
All went like clockwork.
nothing fit but the shirt. They overnighted the correct sizes for pants, coat, and shoes for Saturday delivery at 9am and it arrived and fit the day of wedding!!
Shirt had stains on it so ordered another one for me. However that shirt didn’t fit as well. So, you ordered one very late on Fri. for a Sat. wedding at 2PM. Came in overnight but I didn’t have time to pick it up so you delivered it just in time. That was awesome. Everything else fit perfectly and I looked great. Numerous compliments. Thanks for doing everything possible to make our day!
The fittings were a breeze and the suits fit very well. Was very impressed with the wide selection as well, very happy to find exactly what we were looking for.
to make the experience a efficient and enjoyable one.
They even made sure that we had no issues with anything leading up to the wedding the week of.
he was great with fitting my son for his Tux. Professional all the way, I would highly recommended Tuxedo Junction.
David was very polite and knowledgeable. He made the process quick and easy. As long as David is at tuxedo junction I would recommend to anyone, I might do my wedding here too! Thank you Sangertown store!
pleasure to work with!
Then entire process of renting a complete Suit with everything except socks and underwear was a no hassle and pleasant experience. I would recommend Tuxedo Junction to anyone needing to rent a tuxedo or suit for a special event.
from the rest of the pack. Many businesses say “satisfaction gaurneteed” but dont live up to that line: Tuexedo Junction does.
to work with
from your company, and everything was ready on time. Made the whole experience less stressful, and completely wonderful.
location- was fantastic to work with. He made our experience stress free!
was Amazing !! Also made things easy!
was very helpful and professional. Quality customer service is alive and well at that location.
I’m disable and they help me with my tuxedo fitting without hurting my back or leg. I thank you Tuxedo Junction for all your help!
with the men who helped us out thank you
to get fitted for a tuxedo. The woman working went above and beyond. She was extremely friendly and personable with us. We definitely will consider Tuxedo Junction for future rentals.
Jeff was knowledgeable and very informative.
thank you for the great service .
for a happy experience especially with my grandsons who are all new to this it’s their first wedding Caylee is there cousin their very excited thanks again so much
The entire staff made us feel well taken care of. The suit was very nice, great quality. Thank you!
was very helpful throughout the whole process. You will continue to receive my business!
She made some very quick adjustments and remedied all the initial problems we had and got everything in with plenty of time to spare! Thanks again!
a smaller size and was in in a few days
was an excellent help in everything we needed.
Tuxedo looked amazing
Thank you for the great service.
arrived early! Made it very convenient for pick up! No alterations needed
and great price!
we came in contact with.
thank you for being cool
and professional. The tux was great and so was the service!
knowledgeable with the inventory. The sales person had excellent customer service
some background music so people dont listen to each others conversations.
kind, and worked with us to ensure our stratification..
was very good and very helpful. Thanks again.
They were friendly and professional. Could not have asked for a better experience.
They were responsive, receptive, and welcoming. They answered all of my questions, handled a large group of groomsmen and ushers. Tuxedos were on time and for very well. I will recommend and use tuxedo junction again.
Suits looked amazing!
was amazing! Honestly the person to model your franchises at!
quality clothing. Thank you
about products offered very efficient process being fitted for that important day the experience exceeded my expectations
to our needs and very helpful
were very knowledgeable and helpful.I definitely will recommend
did a solid job. Some tuxedos came in with sizes not quite matching the original measurements but it’s completely understandable. It’s hard getting sizes exact especially when people are sending in their own measurements from out of town. You guys did a great job and the folks at the boulevard mall location were great. Thank you for your help!
Tuxedo Junction are excellent at what they do!
for making our daughters wedding a wonderful experience. Fitting and quality were absolutly awesome, easy, perferssional and perfect! Everyone looked perfect, I strongly encourage everyone to get all the wedding supplies at Tuxedo Junction!
I had and extremely helpful. Made sure everything I needed fit well.
with all of our groomsmen, we couldn’t have asked for a better experience.
Thank you !
Let me bring it back the next day with no extra charge. Thanks!
efficient. Great customer service!
(forgot her name) we’re wonderful. They made our day great. Thank you
No problem with anything. Must have been a good tux because I was even told how handsome I looked that day. Now that’s saying something.
Tuxedo Junction is Sarah! Top notch customer service, easy to talk to and incredible at problem solving. We had a few issues with the tuxes that we ordered but Sarah walked us they every step of the way. If you need a tux for a special event just ask/request Sarah.
I was the Best Man. When I went with the bride and groom for my fitting, we ended up totally changing the outfits for the guys (for the better in my opinion!). Jake helped us select the new look and we were very happy with the result. Also, the tuxedo fit me like a glove, all alterations done perfectly. Couldn’t be happier–thank you, thank you!!!
Very considerate and helpful.
with all aspects of this process
Barry is a professsuonal and his service was deeply appreciated!!
Overall good experience! The staff were very kind and helpful. Sue in particular was vigilant and accommodating, and we would not have had a successful wedding without her.
and looked great the day of. The staff were all really helpful, and very kind, even when the store was busy. Even the return was quick and easy. Thank you all for helping to make my mom’s wedding special.
The tuxedo fit and was comfortable. The staff at the store was very helpful and made the experience painless. I am looking forward to coming back and getting fitted again for my wedding in October.
and tuxes looked amazing
were way behind on getting tuxes for my sister’s wedding. We walked in on a day that was swamped for prom tuxes. There were absolutly no worries, we were taken aside and fitted right away (Not the first time they have done this for us) and were out of there in 30 minutes!! Can’t say enough great things about the customer service we ALWAYS receive from there it is one of the many reasons I go back to that location!. Thank you!
went above and beyond when the incorrect size shirt was sent.. It was much appreciated
that made for Great memories!
in fitting me and answering all my questions. Personable and professional, nice job
love the staff on the boulevard very nice, friendly and professional!!!
Tux was ready several days early which was nice to give extra time to ensure fit. The tux was fitted perfectly
on my tux!
Couldn’t have been happier.
and got fitted for my tux.
It fit perfectly and arrived in two days the only thing I wasn’t a fan of was the price but it wasn’t that bad.
very helpful employee
a tux and your staff was excellent! Very personable and helpful!
professional and knowledgeable! My son and I were in and out and very happy with the Tux fitting and everything!
With a personal touch.
in preparation for my wedding on 5/26/18. From Paula Nelson whom I originally met with back in February to her great staff of Bryce, Hannah and the rest of the team at Tuxedo Junction at Walden Galleria Mall. A Big thanks to all for making it special.
and I received many compliments of the tux I wore. Will rent from them again in the future.
for hours!! Got many compliments!!
and I had to wait some time to be helped….staff was excellent, kind, and very knowledgable.
and helpful, especially Matt.
for my wedding were a perfect fit, looked amazing & of good quality.
with great attention to detail…thanks for making the day special…
Took care of me right away. Thanks again
She took great care of me, she was engaging, enthusiastic and really cared about the details of my wedding and wanted to meet my needs. I had a delightful time working with her and Never once did I feel like this was a chore for her, she simply wanted to help me get fitted for the right tux for me. I cannot say enough good things about her, because of her I will be back for all my future needs as well as recommend her services to everyone I know.
Thank you so much Helen!
-James X Tippett, the one with the Star Wars Wedding
some old friends I used to go to school with. Dante is a great guy, helped a lot!
l in and out in minutes great customer service!!!
they fixed ASAP, even though I may not have been the nicest she was super helpful and for that I am grateful.
there was amazing I came in right before they were closing and they gladly let me come in and get set up. Couldn’t have asked for anything better
looked great. All arrived as measured except for 1, which was kept for an additional day and corrected. Getting everyone measured was quick and easy, even for out of state parties. Would certainly recommend.
Tux look good fitting was great. No hassle return.
and very very polite
location was so friendly, fast and efficient he even dressed a mannequin with different looks
Rent bow tie/ hankie,order a tux- shirt. We were well taken care of and helped quickly.
to the point. Cant remember his name, came in Sat am. Made it all very easy.
was very friendly and professional. My husband is a big man and she was very considerate of his feelings. The store was very clean and organized. A total good experience.
us pick out the tux. Even when there was a change of color, he rolled with us. Very helpfu!
(white with peach) and my groomsman tuxes
were very accommodating with last minute changes. Would have preferred to not have to spend the $20 dollars but was aware of it ahead of time.
and made sure I was satisfied with my purchase. My shirt was a little tight and they ordered another one for me which came in very fast.
who enjoyed what they do
and the lady knew exactly what she was talking about and knew what styles to choose. Very knowledgeable. We will see how it works out when I go in for the fitting. Very friendly and upbeat staff.
now and you had all my info from last year on file and everything fit perfectly….thanks
Ordering, pick up, and drop off all went smoothly.
and extremely helpful. Tux was great. Thank you
I got right in.
Needed an item and they delivered it to our house on time for the big night.
of me made me feel pretty special. Paid close attention to detail which really impressed me .Great store great people .. Thank you Samone and Tuxedo Junction ..
on helping us pick the right tux.
that we were taken care of and that all choices in styles were all offered to us.
Couldn’t have made the process any easier! Well done!
too tuxedo junction for my next tux. All You girls and guys that work are awesome
time and I felt bad. The girl did not mind at all. She was so helpful and nice. Very accommodating.
in a 2 week period…Do not understand why he has to have a second fitting if he will be using the same color jacket and pants. Please advise.
helpful, would go go back in a heart beat.
was fantastic and he even went into the back to find a different style of brown shoe that we might like better. The wedding is July 14, 2018 and we really appreciate his attention to detail on 5-17-2018 we were one of his early coustomers.
and helpful salesman. Well organized store. Quick alteration. Overall Exceptional experience
was helpful and did everything in a timely manner.
and engaged in slight conversation so the measuring process wasn’t awkward. The prices aren’t outrageous and the tux was comfortable.
helpful and friendly
that fit very well!
Over all an amazing experience
was very helpful and patient
I had a pleasant experience
Great location for us.
Zach was great!!
Definitely would recommend!
I actually went between states, renting in NY and returning in PA. There were no problems and the suit was comfortable and great looking!
it was easy and wasn’t as nervous friendly service
couldn’t have been happier.
my hard to match vest color. Tux fit me great. Very happy with the ease of measurements to pick up and drop off. Fast and quick.
my hard to match vest color. Tux fit me great. Very happy with the ease of measurements to pick up and drop off. Fast and quick.
at the Easternhills Mall location in Williamsville NY. She took her time to make sure the tux fit properly. When I decided at the last minute to switch to a bow tie, she had a couple of options waiting for me! Now that’s awesome service! Thank you Nancy.
experience with your staff and quality formalwear!
experience with your staff and quality formalwear!
and proficient. we were very happy.
Two tuxes in about 3 weeks. Great job. See you next season.
the selection is great and easy to work with.
and helpful (I believe her name was Beth). Fantastic employee
and helpful. He put out several options and color choices
couldn’t have been more helpful and professional
of your help I really appreciate the the positive atmosphere
and we found everything we were looking for.
and very informative! Thank you!
and the staff was very friendly. I would highly recommend tuxedo junction for your formal wear.
Very friendly staff.
whenever I needed to come in, and adjustments were made extremely quickly and fit well.
My son has an intellectual disability and he was treated as any other adult
at this location. He graduated the same highschool as me and he’s real easy to talk to. Super helpful that he knew the catalog and all of the questions I needed answering. Super nice experience.
for better service!
pants, but situation was made right and was handled so well that I still feel you deserve a 5⭐️rating. It’s customer service that makes the difference. Good job!
and I felt like I looked really good!
no issues amongst a 9 person groomsmen/groom group.
of schedule which was much appreciated . The event I was attending was out of state so this was very important to me.
to get a tux! Friendly staff, great selection of styles and colors, and the tuxes are always top notch.
They were easy to work with, and it was prompt. We got our tuxedo quickly!
nal and did their job right
and knowledgable. We had a great experience and we would definitely come back again
quick accurate measurements
were professional and fun. They were patient and kind. They helped me find the perfect tuxedo. I loved it. The fit was great.
knowledgeable staff. Great tuxedos with tons of options.
Staff was amazing.
and helpful I will be back next year for sure
We didn’t have to wait to be waited on, and they were very friendly and helpful.
and very helpful! There was just a bit of a wait and since it was crowded it got a little hectic at times. The small space was a little tight. But the service was excellent!
who did a great job with assisting us with everything ! We had a last minute change , and he made it happen ! A+
on my tuxedo and shoes!
Staff extremely pleasant to deal with.
all my dances and this is far the best
service was professional
friendly and helpful!
working with Helen.
at the Walden Galleria we’re amazing! Extremely helpful, friendly and knowledgeable. We had a great initial experience!
and the staff was very help with trying to match the colors I needed. They were also very helpful with offering their opinions and time.
but very helpful and professional.
Our sales girl was friendly, knowledgeable and helpful. Very pleased!
and patient with me and my questions
look and customer service. Thank you
and Bryce during my recent visit. They were incredibly professional and made the process simple. I’ve been to this location before and was given the same excellent customer service. During that visit, the gentleman who has worked for the company for 8 years (apologies for not recalling who, as I confused the two names!) helped me. He couldn’t have been more helpful.
Give both of these guys a raise! I can rent or buy a tux anywhere – but these guys are the reason that I visit your store.
to Tux Junc. because they always service me so swellingly and they have great taste and sense in fashion .
Our salesman was very knowledgeable and helpful.
the wait wasn’t long at all. Very knowledgeable store personnel answering all my questions and offering some reasonable suggestions. Would recommend TJ for anyone looking for a suit or tux rental
for my wedding and was friendly and stayed with us the whole time until finished. Answered all my questions thoroughly and no hesitatiion.
and it was a very quick and easy fitting
with getting my kids and I squared away in a timely manner.
Explained everything and answered all questions thoroughly
exceptional and the service was great. Nick was very well mannered and helpful as well.
and respectful. Both ladies were very helpful.
of helping me pick out a suit for my wedding!
yinz guys to any one.. ¿°)
getting my husband’s suit for our daughter’s wedding. The suit is very handsome on him.
almost as soon as he put me in he got the colors and sizes I needed and was kind.
very quick great suggestions from the staff would rent a tux here again
this was the first time I’ve ever rented a tux, and it went way quicker than I thought it would, the person who helped me had me sized up and trying things on not even 5 minutes after I walked in the door, he was super helpful and made the process quick and easy. 10/10 would come back again
was awesome! He helped me coordinate my son’s outfit when we didn’t know the color of his date’s dress. He also helped me to make an affordable choice so I felt comfortable with what I was getting for my son. I was very pleased and totally satisywitj the ordering process.
at the Eastern Hills Mall store were wonderful. I certainly would recommend that store for anyone who likes excellent service from charming people. Thank You!
and informed me of the many different choices I was able to pick from.
service was great!!
from the shirt that was fitting to my build to the tie needed. Paula took time with me explaining everything and I never felt rushed into a decision.
willing to help us look at every option possible ASAP and good prices too
it was in and out great!!!
to when I had questions. It felt like they treated me like I’ve been there before even though it was my first time.
taking care of us.
and professional. I look forward to going back for the final fitting and seeing the staff again. Very professional atmosphere!
Tuxedo Junction for 5 years now 2 weddings and a prom very happy with them and the service.
The person that took care of us was very knowledgeable and very helpful with suggestions
was extremely help and very nice.
to work with and gave good suggestions. The suit looked great and fit great. I’d visit the Robinson tuxedo junction for my next tuxedo rental.
the minute I walked in the door I would definitely recommend them
Always loved Tuxedo Junction
He was the only one there & he did it all!!!
She was so nice with him and made him so excited for the wedding.
Very professional and confident in what she was doing.
at the walden galleria store. He knew what we were looking for and had great information and answers for all the questions we had.
Can’t wait for our special day!
and you were very helpful and quick and pleasant!!!
Would highly recommend Tuxedo Junction.
by staff and taken care of right away. I was fitted right away and didn’t take long before I done and put the door. Fast Courteous and took the time to make sure everything was measured right.
Thank you so much to Tuxedo Junction and especially George at Monroeville! I wanted to look really good for my daughter’s wedding and I did! Having poor health, it is very rare that I get dressed up and you made me feel like it was my special day. You made me look and feel like a million dollars. I know it took a long time to fit me with having to stop so often. George was so patient and considerate of my needs and that means more to me than I can say. He fitted me perfectly and made what I thought would be a difficult process so easy and enjoyable. I received so many compliments! Thank you George so much for your patience, expertise and dedication. You really did play a big part in helping me enjoy such a special day for me and my family.
She was very friendly and helpful.
I was in and out in no time very professional
Our salesperson was Vinny at the boulevard mall location in buffalo NY and he was awesome! Very knowledgeable and articulate. We had just come from men’s warehouse and was blown away at how different the experience was. We felt comfortable and not pressured and we felt well informed. Thanks Vinny!
Came in with a child… which can be a challenge…. super job guys!!
John is excellent too work with and can’t wait for my big day and see me in tuxedo, my soon too be step sons, my best man and my step dad. I’m pumped up and know I will be looking sharp
Staff was very professional. Fitting took about 15 minutes. Tux was available for pickup about one week prior to event in case it needed minor alterations. Needed minor alterations to coat sleeve which was done right in the store. Took about 15 minutes. Also needed a size smaller shoe which they also had at the store. Very happy with the whole process.
Thank you so much for contacting us when there was a issue with our best man that really helped me put out a fire quickly. The guys looked so dashing in their tuxedo 🤵
She was very patient and cheerful and helpful.