As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, our wedding customers: How did we do?
and got everything done the way we asked in the time we asked. Could not have been happier
just as we required. one small seam repair needed after no big deal
this store. John
easy pickup and return
were very good…during both fittings and the return.
Guys at store helped me carry tux out to my vehicle. Many thanks! Excellent staff.
for my recent wedding, I searched around for an appropriate vendor. After speaking with representatives from a variety of companies, I was happy to choose Tuxedo Junction at Great Northern Mall. The employees were polite, knowledgeable and capable. Additionally, TJunction had a large selection of slim fitting tuxedos, and a variety of appealing color palates. The rentals looked great during the wedding, and held up well during the raucous reception. Due to the fact that the wedding was out of town, the company allowed up to return all rentals one day late free of charge. They went out of the way to assure our satisfaction. 10/10 would rent from them again if I have another wedding (here’s hoping that doesn’t happen)!
and courteous. The tux looked great and fit great and was timely.
to my 91 year old father
on the guys thank you tuxedo junction
I believe her last name was Pelosi.
and answered all my questions. My rental fitting went perfectly
very handsome. Everyone had a back up just Incase sizes were wrong. No one had an issue. It was great dealing with you!
was great! Pick up and drop off was easy & the service reps at the chapel Hill location we’re helpful! Just wish there were more centally located shops /more shops in general.
customer and submitted my measurements through the website. I received a telephone call the next day confirming my order and answering my questions. Great customer service!
in a professional manner. My complaint is, the guy doing the fittings had 7 of us to take care of along with returns coming in. He did all this alone! He needed another employee. Your stores need at least 2 attendants .
Tux looked great!
They turned this last minute stressor into laughter and smooth sailing.
the fit, style and shoes were comfortable.
with everything at all times very helpful
to work with. Very professional and always willing to assist when needed.
Arthur is always super helpful and pleasant. Same goes for the GM (can’t remember his name). The consistency of the clothes that are delivered is always up in the air. Several of the groomsmen that I was with had to have their suits refitted after they arrived because the measurements that were taken were apparently disregarded by the people who sent the tuxes. Otherwise, my experience was very good. Thank you!
location was very helpful and accommodating. We went in to get tuxedos for my wedding and had no clue. Connie helped us along every step of the way and was quite humorous.
tux looked great!
attention to detail.
was great, ordered me a different shirt, because they were not happy with original, thank you, Glenn
We had a large wedding party & some of them were from out of state. They made sure everyone was fitted properly. They were always courteous & respectful. They made sure everything went without a hitch.
answered all of my questions to my satisfaction.
Initial fitting was easy and quick. Tux was ready on t8me and fit well. We got an extended time for drop off due to out of town wedding and a long weekend.
The price was great
Friendly and helpful staff. Clothes fit perfectly.
Will come here again!
My groomsman ripped his pants right before the wedding and tuxedo junction had another pair and even dropped them off to him. We were so happy. Thank you so much tuxedo junction at south hills village!!!
store really went above and beyond to help me get the correct tie the day before my wedding. Thanks!
he knows what he is doing. The price is excellent.
Very friendly and accommodating
looked awesome. Very professional
She was great.
Loved the fit of the suit and the person who helped us was knowledgeable and friendly!
the customer service I endured through the whole process. The only issue I had was I only received one dress shirt and as the groom, I was informed by others who also used your services that I was to get 2. An extra as a backup especially with how hot the day was. I was sweating through the one I had pretty bad. But outside of that, everything looked great, fit perfectly.
were very helpful and shared my excitement about the event I was renting the Tux for. It made the whole experience fun and exciting. Thank you!!
and he worked with my son to make sure he would be comfy for my sisters wedding..
Would definitely recommend tuxedo junction in monroeville.
and we were able to make any changes and still get it on time.
as I expected and everyone loved them. They were nice and clean wouldn’t have asked for anything better.
Im the groom. My wedding day was perfect
Initial fitting was fast and easy
Tux was as expected, fit was very good
Drop off was simple and fast
All went like clockwork.
nothing fit but the shirt. They overnighted the correct sizes for pants, coat, and shoes for Saturday delivery at 9am and it arrived and fit the day of wedding!!
Shirt had stains on it so ordered another one for me. However that shirt didn’t fit as well. So, you ordered one very late on Fri. for a Sat. wedding at 2PM. Came in overnight but I didn’t have time to pick it up so you delivered it just in time. That was awesome. Everything else fit perfectly and I looked great. Numerous compliments. Thanks for doing everything possible to make our day!
The fittings were a breeze and the suits fit very well. Was very impressed with the wide selection as well, very happy to find exactly what we were looking for.
to make the experience a efficient and enjoyable one.
They even made sure that we had no issues with anything leading up to the wedding the week of.
he was great with fitting my son for his Tux. Professional all the way, I would highly recommended Tuxedo Junction.
David was very polite and knowledgeable. He made the process quick and easy. As long as David is at tuxedo junction I would recommend to anyone, I might do my wedding here too! Thank you Sangertown store!
pleasure to work with!
Then entire process of renting a complete Suit with everything except socks and underwear was a no hassle and pleasant experience. I would recommend Tuxedo Junction to anyone needing to rent a tuxedo or suit for a special event.
from the rest of the pack. Many businesses say “satisfaction gaurneteed” but dont live up to that line: Tuexedo Junction does.
to work with
from your company, and everything was ready on time. Made the whole experience less stressful, and completely wonderful.
location- was fantastic to work with. He made our experience stress free!
was Amazing !! Also made things easy!
was very helpful and professional. Quality customer service is alive and well at that location.
I’m disable and they help me with my tuxedo fitting without hurting my back or leg. I thank you Tuxedo Junction for all your help!
with the men who helped us out thank you
to get fitted for a tuxedo. The woman working went above and beyond. She was extremely friendly and personable with us. We definitely will consider Tuxedo Junction for future rentals.
Jeff was knowledgeable and very informative.
thank you for the great service .
for a happy experience especially with my grandsons who are all new to this it’s their first wedding Caylee is there cousin their very excited thanks again so much
The entire staff made us feel well taken care of. The suit was very nice, great quality. Thank you!
was very helpful throughout the whole process. You will continue to receive my business!
She made some very quick adjustments and remedied all the initial problems we had and got everything in with plenty of time to spare! Thanks again!
a smaller size and was in in a few days
was an excellent help in everything we needed.
Tuxedo looked amazing
Thank you for the great service.
arrived early! Made it very convenient for pick up! No alterations needed
and great price!
we came in contact with.
thank you for being cool
and professional. The tux was great and so was the service!
knowledgeable with the inventory. The sales person had excellent customer service
some background music so people dont listen to each others conversations.
kind, and worked with us to ensure our stratification..
was very good and very helpful. Thanks again.
They were friendly and professional. Could not have asked for a better experience.
They were responsive, receptive, and welcoming. They answered all of my questions, handled a large group of groomsmen and ushers. Tuxedos were on time and for very well. I will recommend and use tuxedo junction again.
Suits looked amazing!
was amazing! Honestly the person to model your franchises at!
quality clothing. Thank you
about products offered very efficient process being fitted for that important day the experience exceeded my expectations
to our needs and very helpful
were very knowledgeable and helpful.I definitely will recommend
did a solid job. Some tuxedos came in with sizes not quite matching the original measurements but it’s completely understandable. It’s hard getting sizes exact especially when people are sending in their own measurements from out of town. You guys did a great job and the folks at the boulevard mall location were great. Thank you for your help!
Tuxedo Junction are excellent at what they do!
for making our daughters wedding a wonderful experience. Fitting and quality were absolutly awesome, easy, perferssional and perfect! Everyone looked perfect, I strongly encourage everyone to get all the wedding supplies at Tuxedo Junction!
I had and extremely helpful. Made sure everything I needed fit well.
with all of our groomsmen, we couldn’t have asked for a better experience.
Thank you !
Let me bring it back the next day with no extra charge. Thanks!
efficient. Great customer service!
(forgot her name) we’re wonderful. They made our day great. Thank you
No problem with anything. Must have been a good tux because I was even told how handsome I looked that day. Now that’s saying something.
Tuxedo Junction is Sarah! Top notch customer service, easy to talk to and incredible at problem solving. We had a few issues with the tuxes that we ordered but Sarah walked us they every step of the way. If you need a tux for a special event just ask/request Sarah.
I was the Best Man. When I went with the bride and groom for my fitting, we ended up totally changing the outfits for the guys (for the better in my opinion!). Jake helped us select the new look and we were very happy with the result. Also, the tuxedo fit me like a glove, all alterations done perfectly. Couldn’t be happier–thank you, thank you!!!
Very considerate and helpful.
with all aspects of this process
Barry is a professsuonal and his service was deeply appreciated!!
Overall good experience! The staff were very kind and helpful. Sue in particular was vigilant and accommodating, and we would not have had a successful wedding without her.
and looked great the day of. The staff were all really helpful, and very kind, even when the store was busy. Even the return was quick and easy. Thank you all for helping to make my mom’s wedding special.
The tuxedo fit and was comfortable. The staff at the store was very helpful and made the experience painless. I am looking forward to coming back and getting fitted again for my wedding in October.
and tuxes looked amazing
were way behind on getting tuxes for my sister’s wedding. We walked in on a day that was swamped for prom tuxes. There were absolutly no worries, we were taken aside and fitted right away (Not the first time they have done this for us) and were out of there in 30 minutes!! Can’t say enough great things about the customer service we ALWAYS receive from there it is one of the many reasons I go back to that location!. Thank you!
went above and beyond when the incorrect size shirt was sent.. It was much appreciated
that made for Great memories!
in fitting me and answering all my questions. Personable and professional, nice job
love the staff on the boulevard very nice, friendly and professional!!!
Tux was ready several days early which was nice to give extra time to ensure fit. The tux was fitted perfectly
on my tux!
Couldn’t have been happier.
and got fitted for my tux.
It fit perfectly and arrived in two days the only thing I wasn’t a fan of was the price but it wasn’t that bad.
very helpful employee
a tux and your staff was excellent! Very personable and helpful!
professional and knowledgeable! My son and I were in and out and very happy with the Tux fitting and everything!
With a personal touch.
in preparation for my wedding on 5/26/18. From Paula Nelson whom I originally met with back in February to her great staff of Bryce, Hannah and the rest of the team at Tuxedo Junction at Walden Galleria Mall. A Big thanks to all for making it special.
and I received many compliments of the tux I wore. Will rent from them again in the future.
for hours!! Got many compliments!!
and I had to wait some time to be helped….staff was excellent, kind, and very knowledgable.
and helpful, especially Matt.
for my wedding were a perfect fit, looked amazing & of good quality.
with great attention to detail…thanks for making the day special…
Took care of me right away. Thanks again
She took great care of me, she was engaging, enthusiastic and really cared about the details of my wedding and wanted to meet my needs. I had a delightful time working with her and Never once did I feel like this was a chore for her, she simply wanted to help me get fitted for the right tux for me. I cannot say enough good things about her, because of her I will be back for all my future needs as well as recommend her services to everyone I know.
Thank you so much Helen!
-James X Tippett, the one with the Star Wars Wedding
some old friends I used to go to school with. Dante is a great guy, helped a lot!
l in and out in minutes great customer service!!!
they fixed ASAP, even though I may not have been the nicest she was super helpful and for that I am grateful.
there was amazing I came in right before they were closing and they gladly let me come in and get set up. Couldn’t have asked for anything better
looked great. All arrived as measured except for 1, which was kept for an additional day and corrected. Getting everyone measured was quick and easy, even for out of state parties. Would certainly recommend.
Tux look good fitting was great. No hassle return.
and very very polite
location was so friendly, fast and efficient he even dressed a mannequin with different looks
Rent bow tie/ hankie,order a tux- shirt. We were well taken care of and helped quickly.
to the point. Cant remember his name, came in Sat am. Made it all very easy.
was very friendly and professional. My husband is a big man and she was very considerate of his feelings. The store was very clean and organized. A total good experience.
us pick out the tux. Even when there was a change of color, he rolled with us. Very helpfu!
(white with peach) and my groomsman tuxes
were very accommodating with last minute changes. Would have preferred to not have to spend the $20 dollars but was aware of it ahead of time.
and made sure I was satisfied with my purchase. My shirt was a little tight and they ordered another one for me which came in very fast.
who enjoyed what they do
and the lady knew exactly what she was talking about and knew what styles to choose. Very knowledgeable. We will see how it works out when I go in for the fitting. Very friendly and upbeat staff.
now and you had all my info from last year on file and everything fit perfectly….thanks
Ordering, pick up, and drop off all went smoothly.
and extremely helpful. Tux was great. Thank you
I got right in.
Needed an item and they delivered it to our house on time for the big night.
of me made me feel pretty special. Paid close attention to detail which really impressed me .Great store great people .. Thank you Samone and Tuxedo Junction ..
on helping us pick the right tux.
that we were taken care of and that all choices in styles were all offered to us.
Couldn’t have made the process any easier! Well done!
too tuxedo junction for my next tux. All You girls and guys that work are awesome
time and I felt bad. The girl did not mind at all. She was so helpful and nice. Very accommodating.
in a 2 week period…Do not understand why he has to have a second fitting if he will be using the same color jacket and pants. Please advise.
helpful, would go go back in a heart beat.
was fantastic and he even went into the back to find a different style of brown shoe that we might like better. The wedding is July 14, 2018 and we really appreciate his attention to detail on 5-17-2018 we were one of his early coustomers.
and helpful salesman. Well organized store. Quick alteration. Overall Exceptional experience
was helpful and did everything in a timely manner.
and engaged in slight conversation so the measuring process wasn’t awkward. The prices aren’t outrageous and the tux was comfortable.
helpful and friendly
that fit very well!
Over all an amazing experience
was very helpful and patient
I had a pleasant experience
Great location for us.
Zach was great!!
Definitely would recommend!
I actually went between states, renting in NY and returning in PA. There were no problems and the suit was comfortable and great looking!
it was easy and wasn’t as nervous friendly service
couldn’t have been happier.
my hard to match vest color. Tux fit me great. Very happy with the ease of measurements to pick up and drop off. Fast and quick.
my hard to match vest color. Tux fit me great. Very happy with the ease of measurements to pick up and drop off. Fast and quick.
at the Easternhills Mall location in Williamsville NY. She took her time to make sure the tux fit properly. When I decided at the last minute to switch to a bow tie, she had a couple of options waiting for me! Now that’s awesome service! Thank you Nancy.
experience with your staff and quality formalwear!
experience with your staff and quality formalwear!
and proficient. we were very happy.
Two tuxes in about 3 weeks. Great job. See you next season.
the selection is great and easy to work with.
and helpful (I believe her name was Beth). Fantastic employee
and helpful. He put out several options and color choices
couldn’t have been more helpful and professional
of your help I really appreciate the the positive atmosphere
and we found everything we were looking for.
and very informative! Thank you!
and the staff was very friendly. I would highly recommend tuxedo junction for your formal wear.
Very friendly staff.
whenever I needed to come in, and adjustments were made extremely quickly and fit well.
My son has an intellectual disability and he was treated as any other adult
at this location. He graduated the same highschool as me and he’s real easy to talk to. Super helpful that he knew the catalog and all of the questions I needed answering. Super nice experience.
for better service!
pants, but situation was made right and was handled so well that I still feel you deserve a 5⭐️rating. It’s customer service that makes the difference. Good job!
and I felt like I looked really good!
no issues amongst a 9 person groomsmen/groom group.
of schedule which was much appreciated . The event I was attending was out of state so this was very important to me.
to get a tux! Friendly staff, great selection of styles and colors, and the tuxes are always top notch.
They were easy to work with, and it was prompt. We got our tuxedo quickly!
nal and did their job right
and knowledgable. We had a great experience and we would definitely come back again
quick accurate measurements
were professional and fun. They were patient and kind. They helped me find the perfect tuxedo. I loved it. The fit was great.
knowledgeable staff. Great tuxedos with tons of options.
Staff was amazing.
and helpful I will be back next year for sure
We didn’t have to wait to be waited on, and they were very friendly and helpful.
and very helpful! There was just a bit of a wait and since it was crowded it got a little hectic at times. The small space was a little tight. But the service was excellent!
who did a great job with assisting us with everything ! We had a last minute change , and he made it happen ! A+
on my tuxedo and shoes!
Staff extremely pleasant to deal with.
all my dances and this is far the best
service was professional
friendly and helpful!
working with Helen.
at the Walden Galleria we’re amazing! Extremely helpful, friendly and knowledgeable. We had a great initial experience!
and the staff was very help with trying to match the colors I needed. They were also very helpful with offering their opinions and time.
but very helpful and professional.
Our sales girl was friendly, knowledgeable and helpful. Very pleased!
and patient with me and my questions
look and customer service. Thank you
and Bryce during my recent visit. They were incredibly professional and made the process simple. I’ve been to this location before and was given the same excellent customer service. During that visit, the gentleman who has worked for the company for 8 years (apologies for not recalling who, as I confused the two names!) helped me. He couldn’t have been more helpful.
Give both of these guys a raise! I can rent or buy a tux anywhere – but these guys are the reason that I visit your store.
to Tux Junc. because they always service me so swellingly and they have great taste and sense in fashion .
Our salesman was very knowledgeable and helpful.
the wait wasn’t long at all. Very knowledgeable store personnel answering all my questions and offering some reasonable suggestions. Would recommend TJ for anyone looking for a suit or tux rental
for my wedding and was friendly and stayed with us the whole time until finished. Answered all my questions thoroughly and no hesitatiion.
and it was a very quick and easy fitting
with getting my kids and I squared away in a timely manner.
Explained everything and answered all questions thoroughly
exceptional and the service was great. Nick was very well mannered and helpful as well.
and respectful. Both ladies were very helpful.
of helping me pick out a suit for my wedding!
yinz guys to any one.. ¿°)
getting my husband’s suit for our daughter’s wedding. The suit is very handsome on him.
almost as soon as he put me in he got the colors and sizes I needed and was kind.
very quick great suggestions from the staff would rent a tux here again
this was the first time I’ve ever rented a tux, and it went way quicker than I thought it would, the person who helped me had me sized up and trying things on not even 5 minutes after I walked in the door, he was super helpful and made the process quick and easy. 10/10 would come back again
was awesome! He helped me coordinate my son’s outfit when we didn’t know the color of his date’s dress. He also helped me to make an affordable choice so I felt comfortable with what I was getting for my son. I was very pleased and totally satisywitj the ordering process.
at the Eastern Hills Mall store were wonderful. I certainly would recommend that store for anyone who likes excellent service from charming people. Thank You!
and informed me of the many different choices I was able to pick from.
service was great!!
from the shirt that was fitting to my build to the tie needed. Paula took time with me explaining everything and I never felt rushed into a decision.
willing to help us look at every option possible ASAP and good prices too
it was in and out great!!!
to when I had questions. It felt like they treated me like I’ve been there before even though it was my first time.
taking care of us.
and professional. I look forward to going back for the final fitting and seeing the staff again. Very professional atmosphere!
Tuxedo Junction for 5 years now 2 weddings and a prom very happy with them and the service.
The person that took care of us was very knowledgeable and very helpful with suggestions
was extremely help and very nice.
to work with and gave good suggestions. The suit looked great and fit great. I’d visit the Robinson tuxedo junction for my next tuxedo rental.
the minute I walked in the door I would definitely recommend them
Always loved Tuxedo Junction
He was the only one there & he did it all!!!
She was so nice with him and made him so excited for the wedding.
Very professional and confident in what she was doing.
at the walden galleria store. He knew what we were looking for and had great information and answers for all the questions we had.
Can’t wait for our special day!
and you were very helpful and quick and pleasant!!!
Would highly recommend Tuxedo Junction.
by staff and taken care of right away. I was fitted right away and didn’t take long before I done and put the door. Fast Courteous and took the time to make sure everything was measured right.
Thank you so much to Tuxedo Junction and especially George at Monroeville! I wanted to look really good for my daughter’s wedding and I did! Having poor health, it is very rare that I get dressed up and you made me feel like it was my special day. You made me look and feel like a million dollars. I know it took a long time to fit me with having to stop so often. George was so patient and considerate of my needs and that means more to me than I can say. He fitted me perfectly and made what I thought would be a difficult process so easy and enjoyable. I received so many compliments! Thank you George so much for your patience, expertise and dedication. You really did play a big part in helping me enjoy such a special day for me and my family.
She was very friendly and helpful.
I was in and out in no time very professional
Our salesperson was Vinny at the boulevard mall location in buffalo NY and he was awesome! Very knowledgeable and articulate. We had just come from men’s warehouse and was blown away at how different the experience was. We felt comfortable and not pressured and we felt well informed. Thanks Vinny!
Came in with a child… which can be a challenge…. super job guys!!
John is excellent too work with and can’t wait for my big day and see me in tuxedo, my soon too be step sons, my best man and my step dad. I’m pumped up and know I will be looking sharp
Staff was very professional. Fitting took about 15 minutes. Tux was available for pickup about one week prior to event in case it needed minor alterations. Needed minor alterations to coat sleeve which was done right in the store. Took about 15 minutes. Also needed a size smaller shoe which they also had at the store. Very happy with the whole process.
Thank you so much for contacting us when there was a issue with our best man that really helped me put out a fire quickly. The guys looked so dashing in their tuxedo 🤵
She was very patient and cheerful and helpful.