As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, our wedding customers: How did we do?
found exactly what we were looking for, couldn’t be happier with the choice of color accents and total experience.
courteous, and helpful
during a very busy day. Thank you!
and I especially appreciated her recommendations regarding size, fit, …
was exceptional. To say that we received an attention to detail is an understatement. I appreciate the wonderful customer service.
Guys made it fun!
Patient and helpful.
and my man George at the Robinson location was knowledgeable, friendly and patient…Thanks for the great service
no wait time to be measured.
No stress exceptional attention to detail and really listened to meet our needs. Will definitely be back..
pleasant and helpful during our visit. The fitting didn’t take long to complete. Would definitely recommend them to others.
We started at a different place they had nothing in stock to even see. I called the store they told me they had 3 different types of tan to come in and look. When we got there we were kindly greeted even though it was extremely busy. Nolan was beyond helpful ! Can’t say enough about how wonderful he was we walked in with 6 guys that needed to be fitted. He helped me pick the right colors to match my bridesmaids dress and was very quick and patient getting all the guys in the right size !! Thank you Nolan for making our experience so great ! If we could give you 10 stars we would !!!
with the gentleman that helped us! He was the perfect face for your establishment! Made us all feel very comfortable! He let it all happen effortlessly!!
Thank you so much for all of your help! We will be coming back to your store again for all our future tux rentals.
at the time was very helpful and kind
to my inquiry and helped set up my rental. Jake was very helpful & provided excellent customer service.
My info states Amherst NY location. I did business with the Niagara Falls location. Thanks
John at the Blvd. mall is extremely helpful.
with these guys. They took great care of all of the guys and created a friendly environment with us all
up a few weeks ago came in today to get me and my son and nephews fitted. Turns out nothing I set up was right and things were promised that I did not receive. That left a bad taste and experience with me and was thinking about switching to another tux company. Trisha worked very hard today to turn my experience around and she went above and beyond to make me feel better which I appreciate that to the fullest. You guys need more employees like Trisha I would return and recommend people just because of her she needs a raise
how the suits fit and a customer is stuck with whatever because of the customer size I’m very dissatisfied
that made our experience super fun. Several people on the store and he handled it smoothly. Can’t wait to see my sons tux
was extremely helpful. I tend to be a bit of an indecisive person but, Matthew was able to help me make a decision while also being understanding. Thank you.
helpful and professional!
Would recommend to anyone
upbeat attitude made this a fun experience to remember! Thanks again! 🙂
professional. They’re very knowledgeable and offer a wide selection to choose from.
could not have asked for a better consultant, Also made the process fun and fast. Thank you
courteous. Went out of her way to be helpful.
who took care of us was named Jamie she did a fabulous job for 3 goofballs lol! Hope we started your day off right and I’m sorry you got swapped with customers and being by yourself! Thank you for great service and making our experience a great one!
definitely recommend the store to my friends.
we decided to change from renting suits to purchasing our suits instead. Matt was very polite and soo helpful over the phone to change the order and then again when we came in today to get measured. The groomsmen were astonished how he was able to measure them up and guess their size without even using a tape…he’s a true professional of his craft.
twice now and appreciate the comprehensive service.
A true assett to your company.
to go with us and they spoke with her on DOU ,so it was a face to face and also they where wanting to see our son suit we had already purchased to do the color swatch!! Thanks for everything
and helpful. We put together 7 perfect tuxedo’s. We are gonna look great, for our special day..Thank you for the memorable experience!
throughout my visit I wasn’t comfortable at first, feeling self conscious about my weight, etc. We had fun conversations and many laughs including with my wife who accompanied me.
Made everything super easy. Helped pick out the right stuff for our upcoming wedding
all the employees were kind!
and very knowledgeable
until I try on the tailored outfit (smile).
Nathan was extremely helpful, and Matthew was informative and therefore accommodating.
Prices appear to be reasonable, but I’m new at renting outfits so I’m not sure regarding market value.
and Dom all went above and beyond to make everything flow smoothly and make me and my fiancé feel welcome and everything worked out perfectly and we are super thankful and excited to have these suits from you all for our wedding!!
helpful! Thank You
My fiancé and I had tried three different locations for wedding venue attire but everything was outrageously priced and didn’t have exactly what we wanted. Tuxedo Junction had everything. Every color you could imagine and their customer service was unmatched. I want to say thank you from the bottom of my heart for making our wedding planning experience just that much less stressful!
there was another party being waited on.
that wow I’m wearing the tuxedo as I’m James bond but told them last wear it since high school. Prom day now I’m proud and all men who wear black tuxedo at church then eat / slot of dance tell u that comfortable to wear it ok
Glad we went there
We are so blessed to know her.
of compliments. Staff was very well trained and easy to deal with.
was super helpful. I changed my mind so many times and he always helped me with a smile. He made last minute changes happen on time I was so grateful for his help!
Explained every option possible for my rental. Very personable and NOT pushy and in a hurry to get me out of the store. Definitely recommend stopping in and visiting them for a purchase or a rental.
for the last minute suit!
in getting me fitted and ready to go for our Work Christmas Party. Thank you. Darec
great information and help with suggestions
We were running a little bit late and we knew the store closed at 7 but we called ahead and Nancy was willing to stay for as long as needed to make sure we had all of our measurements and orders completed. She was very polite and helpful with the entire process. She went above and beyond and even noticed we had no ties on our order and made sure those were ordered in time for the wedding. Nancy made the entire process so much easier and was a huge help!
courteous and helpful ! Maybe a few chairs or stools, or chairs more than the 2 low ones would help out people like myself whom have Neuropathy / Back / knee issues , and need to sit down for a minute. I couldnt wait until I could end my Transaction to go out into the Concourse of the Mall, and sit on one their Benches ( which are low too, but its all good also) Lastly, I was also looking for a Tie Bar, There was only one left, it was not as long as the one I needed, but purchased it anyway, because I had an event that night. I think there should have been a larger assortment, and quanity of accesories. !
getting us set up for our wedding
who was extremely helpful throughout the entire process. Everything was easy and they had a great selection. Fast, convenient and very reasonably priced.
at this outlet was courteous, thorough and efficient. If the tux is as good as the service, then you have a winning combination in Erie.
I was in and out fast.
once to see options and another to make a final decision. Both times, Beth Costa was extremely helpful in providing suggestions and options to consider. She made the process easy and explained everything very well. She was the reason we came back!
with us here at WNYHeroes. Making sure to take care of our needs has always been a top priority and for that we thank you
nice and helpful. Great experience over all.
very helpful. Thx for all you help snd ideas. Looking forward to wearing the tux at my grandson wedding g
and welcoming, but they forgot my pocket square.
professional. He made the tuxedo rental process easy and was a great representative for your store (much better service than we received. at competitors)
Tux looked amazing!!
and Tomi and she was an absolute pleasure. I will definitely come back and refer my friends and family to this store on Military Rd in Niagara Falls NY. Thank you for making our experience a happy successful one
of a tuxedo and accessories easy
helping me find the best tux for me and my groomsmen. I would definitely recommend this place. Everything always comes out so nice. Thank you again for helping me find the best tux for my wedding.
and quick response for getting needed information! Great service!
He explained the process, was very helpful during the sizing, and answered all of my questions.
Highly recommend to everyone
and made sure the groom was satisfied with his choices.
at this location.
to get a tuxedo to rent for Homecoming, but the gentleman was so polite. He really was very helpful, polite, courteous and and knowledgeable. Thank you for helping us!
experience at Tuxedo Junction. Chad was amazing, he had all the answers and suggestions and very knowledgeable about Tuxedos. I have an event in one week and was worried that I was going to have issues with the wait time on when my tuxedo would be ready. But again Chad did an outstanding job on making me feel everything was going to work out and my measurements were taken care of. He knew what look I was going with.
but he made me feel super comfortable when sizing me for my tux. Thank you for making me not feel uncomfortable and giving me a wonderful shopping experience
was very helpful & knowledgeable & pleasant!! Very easy process! Would definitely recommend!
John was the best.
awesome help! Thank you!!
God bless the ladies that work there.
ever getting fitted for a tux and Nancy did a wonderful job at making my first experience a great one thank you so much
Made it a great experience
made the fitting experience pleasant and pain-free.
and the process was quick and easy
and helpful. I was in and out quickly because of it but would have stayed longer if needed due to the friendly atmosphere.
ladies. Very helpful and knowledgeable about what to wear. Excellent service.
for a last minute I tried other places and they could help me . And tuxedo junction came through Thanx tuxedo!!!!!!!😃
about what to wear to any event.
Very nice ladies.
Very knowledgeable and helpful staff.
service. He was a pleasure to work with.
I have a little over a month until my suit comes in; but I’m looking forward to it.
social, kind, and patient.
store was so helpful and I can’t say enough about how she handled everything! She knows what’s hip and current and I’m glad I had her helping
Getting married can be a very exciting time, but also somewhat stressful. Matt made use feel welcome, and comfortable. He was extremely helpful with certain colors and was very professional. He made us feel that he was part of our wedding and I am so appreciative of that.
Please extend him my appreciation and thankfulness for his true professionalism.
and made the process stress free! I would highly recommend Tuxedo Junction to any newly engaged couple.
helpful, topnotch service.
and through as well as John! Thanks a bunch!
were fantastic very interactive & professional (Matthew & Bryce) . We had a great experience. I would highly recommend this store at Walden Galleria Buffalo, NY.
Suits were more than we could have asked for! The color was exactly what my Bride and I expected! The grey was unbelievably perfect for the wedding.
Matthew and staff were there every step of the way, guiding us through the whole process. Just superb customer service.
The only thing I would have like to have seen was the cost. The cost was quite steep. Renting suits for the cost of buying one doesn’t seem reasonable to me. But my Bride and I were quite impressed with everything we got. Two Thumbs way way up!
The manager and associate were funny, friendly and very professional !!
nathan was professional, knowlegeable and efficient.
and the employees were very friendly!
during a very busy evening
to work with Brandon
regarding what color tie to wear.
Waited an hour to be fitted for a tux due to just 1 employee working. Once seen, the employee was very quick to fit and was able to get sizes right on the first attempt. I get finding employees is hard right now, but you cannot operate on a Friday evening with just 1 person working. Again, the person that helped us was great.
very knowledgeable and polite.
knew their product.A good experience.
(I didn’t get her name), took care of my tuxedo needs with great care, and great humor. It was a super experience.
I’ve had to rent a suit/tuxedo. When we arrived at Tuxedo Junction it was fairly busy. Jamie was the only person working and I was amazed at how efficient she was. She handled everyone in a timely manner, was very courteous and a lot of fun to work with. I would recommend Tuxedo Junction to anyone looking to rent a suit/tuxedo. Thank you Jamie, job well done.
The bride spoke with Beth on phone and she provided all the detail to navigate getting ready for a wedding. In person was the same she helped us mix and match and get fitted. Debbie was there to help finalize and register. These ladies made it so easy and fast, and were a delight to work with!
with Tammy and Nolan they did a great job and we had a lot of fun
young man working with her that day were absolutely incredible
in the store when we arrived had their hands full! We walk in with nine people all there for a fitting and they killed it; fun, quick, and no hassle measuring/fitting. Nolan and Tammy were great! 🙂
Patience from heaven, understanding and knowledgeable. We are from out of town and she was excellent in accommodating what we needed
very professional at his job and is top notch with customer service. Give this man a promotion and a raise!
Tuxedo Junction was the best retail associate I have ever worked with in any store. He was funny, charming, swift, knowledgeable, and cared about us. He took care of all of our needs and added his own personal touch to the whole experience. He truly was the pinnacle of customer service. Please give this man a raise ASAP!!!
and very informative. Very helpful on corodinating with accessories. Would highly recommend.
and really fast
was having a rough day but was very on point and handled everything very well. I commend him all the way!
(Military Rd) was absolutely fantastic
fast and efficient.
in September. We had our first appointment today and Jamie was wonderful! She was so helpful with everything!
with the perfect fit her customer service was the best she was very welcoming and open with everything and answered all questions I had when came to the product and Beth also stepped in from time to time help
I wish more people were like him.
professional. He Was able to help me out before a large party came in for their fitting. Would recommend Dmitri to anyone looking for help or getting fitted with tuxedo!
He made the process easy and enjoyable.
measurements was very professional and made it so my pickup will be easier and more convenient by finding a closer location.
and easy process of getting fitted.
Fitting by store rep was knowledgeable and careful to walk me though the initial fitting .
with the experience that I had especially with one of the most important days of my life being my wedding. I was really happy with the friendly and extremely patient feeling that I got for you it was amazing. Thank you again!!!
for my daughter’s out of “ town”. Sales associate was polite, knowledgeable, thorough. Dimitri was the mans name. Due to travel plans pick-up date needed to be adjusted . Dimitri did the best he could due to company policy. All in all a painless experience.
She helped bring our vision together and made me feel very comfortable and confident despite me being bigger. I left knowing that she will do everything to make sure I look good on my wedding day.
when fitting my dad for a suit. He was very patient as my dad was a little slower moving due to mobility issues. I noticed how he treated other customers and I was impressed by his demeanor and professionalism. Both of he and Will were exceptional and got people in and out quickly.
Friendly and knowledgeable.
store in Robinson Township, PA was fantastic. Very friendly and made the process super easy. Great experience!
the salesperson’s name but he was so professional in the way he handled himself. Very polite,well spoken. He represents tuxedo junction very well and they should be proud of this young man. 5 star all the way
had great conversation and was quick in and out for the fitting.
was very sweet and kind..
in Amherst, NY was fantastic. He deserves a big raise!
John was awesome and made sure I found the best tuxedo for my Wedding and to fill my needs. A lot of experience and I highly recommend anyone looking to rather buy or rent a Tux to check out Tuxedo Junction inside the Boulevard Mall
The gentleman John made sure he took care of our needs for my big day. Thank you so much! Can’t wait to pick up my tuxedo
in and out quickly email confirmation I got says I need to return tux on Sunday not sure how to do that since your closed
waiting to see our products
store were very nice and helpful.
The same young lady helped us every time and she was knowledgeable, kind, and professional. The suit was a good quality, looked great, And fit great. Thank you for the great experience!
Much better than other similar retailers around in my experience.
at the military road location in Niagara falls. Very professional. Thank you.
and excellent service
the team at tuxedo junction in the Robinson mall were on point making sure the team had the right stuff. Shout to my man George! We were looking for a new spot and we found it.
to work with.
an attention to detail.
Both of the men were
She was very helpful and found us exactly what we were looking for. Great place to do business Thank you Jamie
and very helpful. Looking forward to trying on my suit and looking good for my ball on Friday night!
even during busy season
professional, and attentive to everything we needed.
with me was awesome and very helpful
to work with!!
are amazing especially John from buffalo, giving me suggestions and helping me achieve my favorite look. They were also a huge help for graduation so thank you!
and new what they were talking about. Impeccable service.
she made the stressful experience a fun one!
and efficient from a time perspective. Good experience.
she was very nice to me and my sister
on military road in Niagara Falls already had the answers before I asked the questions
LOVE IT !
Service is great
Staff were professional and very friendly the location was clean and very nice I would highly recommend this location
John at the boulevard mall location was amazing. Super friendly and made the whole process of getting a suit for my friends wedding stress free.
Had a great experience with Helen; she was friendly, knowledgeable, and very helpful. Thank you for being able to accommodate my tux needs on such short notice.
So far so good. Customer service great vet appreciation was also.
Your amazing staff at the military road location was super friendly! Evan was super helpful and was so good at his job!
The location was very busy but two ladies working there moved people in and out with ease
TAMMY AND THE STAFF WAS SO GREAT TO WORK WITH/VERY HELPFUL /THANKS
The staff is excellent as always, and I would recommend them to friends and family.
The staff at Tuxedo Junction were knowledgeable, courteous, and efficient! I would highly recommend this location to anyone looking to rent a tuxedo for a special occasion!
Joe, John, & Matthew wow just wow. These guys took such good care of my father in law myself, and best man. I still have one other party member to be sized but they took such great care of us. 10 of 10 will return if i need to
It was great am fast
Very helpful and friendly!
Chad was excellent with helping me pick out the right suit and accessories for the wedding. I highly recommend choosing Tuxedo Junction over others!
had a very pleasant time picking out a design, woman helping us was very friendly and understanding
Megan did a wonderful job helping us pick out a tux for my son’s prom even though she was very busy. Thank you!
Great customer service. Lovely people in there definitely a great experience
The associate was absolutely amazing.
The lady there made me feel very weird and it was hard to figure out what I needed and she didn’t really help as much as she could have but the guy there really helped me and was good with finishing the process, fitting, and purchase. But, overall it was a very good experience. I would very much go back for my wedding or anything formal.
Representative was very helpful, knowledgeable and professional.
One of the best places to rent suits, and excellent service.
There was only one employee (Dmitri) and lots of customers. It was a Saturday. He never rushed us or the other customers and was kind and professional the entire time.
The staff was great and friendly and very knowledgeable
Very helpful and friendly.
Nolan did a great job while we were there!
It was a busy day at the store on Saturday, 5/1/21. Nonetheless, Gabbie was a friendly and efficient salesperson. She helped with the selection of jackets and colors. She was also very knowledgeable with the fitting and shoe selection. We appreciated her patience and expertise. It all made for a great experience at Tuxedo Junction.
The ladies were great! Friendly, knowledgeable and the whole process was easy!
The gentleman working with us was very patient and even helped multiple costumers at the same time. He did a fantastic job!
Very friendly and professional staff
Great experience, very friendly and helpful with picking and options.
Was great on helping me get exactly what I needed for my senior prom experience. I’m going to look and feel great knowing I made a great decision.
Brandon does a great job making suggestions and being sure you’re happy with the rental
Friendly and knowledgeable staff! They made our experience enjoyable! Thank you!
Very nice person. Attentive to the customer, professional, excellent company representative.
Love the experience. The staff treated me like family. The staff made me feel important and comfortable
The gentleman where very helpful.
Joe and John from the Blvd location were a huge help and gave great customer experience. Highly recommend them as salesmen. I was in and out fitted properly in under a half hour.
The suits are great quality. I just wish they would keep us posted on when our suit will arrive so I’m not so worried with the event coming up.
The store needs to be properly s by taffed to handle the amount of business. The store was understaffed on 4/25/21 causing long waits. The manager working that day did her best to attend to everyone.
Chad was very helpful and the process was very quick
Very helpful and explain in detail and real polite
Chad at Eastview Tuxedo Junction was great to work with. He was very efficient and had me sized in a matter of minutes. The store was very clean and he took good care to sanitize the items that were used to size me. The check out process was very easy and he was very helpful with explainig what will come next as the time approaches for the event. A very reasonable price and stress-free experience!
Great friendly service.
Very respectable a very understanding great customer service
They were very friendly and helpful too
Great customer service!!! Thank you!
The salesperson was friendly and knowledgeable. He helped me select a great tuxedo for my upcoming wedding. Thank you!!
Tammy was great to work with!
Very nice and easygoing.
Had a wonderful experience! Engaging staff and an enjoyable atmosphere.
Service was exceptional!
The team member that assisted me today was fantastic and provided excellent service!
The gentleman who fitted me today was very professional and did an excellent job.
Very respectable staff and helped with all my needs
Debbie was wonderful! We appreciated her getting us in and fitted with only a week out.
Nolan did a great job fitting me and it was very quick and simple very great job
Mathew very professional
Very timely and she was good at her job.