As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, our wedding customers: How did we do?
and the employees were very friendly!
during a very busy evening
to work with Brandon
regarding what color tie to wear.
Waited an hour to be fitted for a tux due to just 1 employee working. Once seen, the employee was very quick to fit and was able to get sizes right on the first attempt. I get finding employees is hard right now, but you cannot operate on a Friday evening with just 1 person working. Again, the person that helped us was great.
very knowledgeable and polite.
knew their product.A good experience.
(I didn’t get her name), took care of my tuxedo needs with great care, and great humor. It was a super experience.
I’ve had to rent a suit/tuxedo. When we arrived at Tuxedo Junction it was fairly busy. Jamie was the only person working and I was amazed at how efficient she was. She handled everyone in a timely manner, was very courteous and a lot of fun to work with. I would recommend Tuxedo Junction to anyone looking to rent a suit/tuxedo. Thank you Jamie, job well done.
The bride spoke with Beth on phone and she provided all the detail to navigate getting ready for a wedding. In person was the same she helped us mix and match and get fitted. Debbie was there to help finalize and register. These ladies made it so easy and fast, and were a delight to work with!
with Tammy and Nolan they did a great job and we had a lot of fun
young man working with her that day were absolutely incredible
in the store when we arrived had their hands full! We walk in with nine people all there for a fitting and they killed it; fun, quick, and no hassle measuring/fitting. Nolan and Tammy were great! 🙂
Patience from heaven, understanding and knowledgeable. We are from out of town and she was excellent in accommodating what we needed
very professional at his job and is top notch with customer service. Give this man a promotion and a raise!
Tuxedo Junction was the best retail associate I have ever worked with in any store. He was funny, charming, swift, knowledgeable, and cared about us. He took care of all of our needs and added his own personal touch to the whole experience. He truly was the pinnacle of customer service. Please give this man a raise ASAP!!!
and very informative. Very helpful on corodinating with accessories. Would highly recommend.
and really fast
was having a rough day but was very on point and handled everything very well. I commend him all the way!
(Military Rd) was absolutely fantastic
fast and efficient.
in September. We had our first appointment today and Jamie was wonderful! She was so helpful with everything!
with the perfect fit her customer service was the best she was very welcoming and open with everything and answered all questions I had when came to the product and Beth also stepped in from time to time help
I wish more people were like him.
professional. He Was able to help me out before a large party came in for their fitting. Would recommend Dmitri to anyone looking for help or getting fitted with tuxedo!
He made the process easy and enjoyable.
measurements was very professional and made it so my pickup will be easier and more convenient by finding a closer location.
and easy process of getting fitted.
Fitting by store rep was knowledgeable and careful to walk me though the initial fitting .
with the experience that I had especially with one of the most important days of my life being my wedding. I was really happy with the friendly and extremely patient feeling that I got for you it was amazing. Thank you again!!!
for my daughter’s out of “ town”. Sales associate was polite, knowledgeable, thorough. Dimitri was the mans name. Due to travel plans pick-up date needed to be adjusted . Dimitri did the best he could due to company policy. All in all a painless experience.
She helped bring our vision together and made me feel very comfortable and confident despite me being bigger. I left knowing that she will do everything to make sure I look good on my wedding day.
when fitting my dad for a suit. He was very patient as my dad was a little slower moving due to mobility issues. I noticed how he treated other customers and I was impressed by his demeanor and professionalism. Both of he and Will were exceptional and got people in and out quickly.
Friendly and knowledgeable.
store in Robinson Township, PA was fantastic. Very friendly and made the process super easy. Great experience!
the salesperson’s name but he was so professional in the way he handled himself. Very polite,well spoken. He represents tuxedo junction very well and they should be proud of this young man. 5 star all the way
had great conversation and was quick in and out for the fitting.
was very sweet and kind..
in Amherst, NY was fantastic. He deserves a big raise!
John was awesome and made sure I found the best tuxedo for my Wedding and to fill my needs. A lot of experience and I highly recommend anyone looking to rather buy or rent a Tux to check out Tuxedo Junction inside the Boulevard Mall
The gentleman John made sure he took care of our needs for my big day. Thank you so much! Can’t wait to pick up my tuxedo
in and out quickly email confirmation I got says I need to return tux on Sunday not sure how to do that since your closed
waiting to see our products
store were very nice and helpful.
The same young lady helped us every time and she was knowledgeable, kind, and professional. The suit was a good quality, looked great, And fit great. Thank you for the great experience!
Much better than other similar retailers around in my experience.
at the military road location in Niagara falls. Very professional. Thank you.
and excellent service
the team at tuxedo junction in the Robinson mall were on point making sure the team had the right stuff. Shout to my man George! We were looking for a new spot and we found it.
to work with.
an attention to detail.
Both of the men were
She was very helpful and found us exactly what we were looking for. Great place to do business Thank you Jamie
and very helpful. Looking forward to trying on my suit and looking good for my ball on Friday night!
even during busy season
professional, and attentive to everything we needed.
with me was awesome and very helpful
to work with!!
are amazing especially John from buffalo, giving me suggestions and helping me achieve my favorite look. They were also a huge help for graduation so thank you!
and new what they were talking about. Impeccable service.
she made the stressful experience a fun one!
and efficient from a time perspective. Good experience.
she was very nice to me and my sister
on military road in Niagara Falls already had the answers before I asked the questions
LOVE IT !
Service is great
Staff were professional and very friendly the location was clean and very nice I would highly recommend this location
John at the boulevard mall location was amazing. Super friendly and made the whole process of getting a suit for my friends wedding stress free.
Had a great experience with Helen; she was friendly, knowledgeable, and very helpful. Thank you for being able to accommodate my tux needs on such short notice.
So far so good. Customer service great vet appreciation was also.
Your amazing staff at the military road location was super friendly! Evan was super helpful and was so good at his job!
The location was very busy but two ladies working there moved people in and out with ease
TAMMY AND THE STAFF WAS SO GREAT TO WORK WITH/VERY HELPFUL /THANKS
The staff is excellent as always, and I would recommend them to friends and family.
The staff at Tuxedo Junction were knowledgeable, courteous, and efficient! I would highly recommend this location to anyone looking to rent a tuxedo for a special occasion!
Joe, John, & Matthew wow just wow. These guys took such good care of my father in law myself, and best man. I still have one other party member to be sized but they took such great care of us. 10 of 10 will return if i need to
It was great am fast
Very helpful and friendly!
Chad was excellent with helping me pick out the right suit and accessories for the wedding. I highly recommend choosing Tuxedo Junction over others!
had a very pleasant time picking out a design, woman helping us was very friendly and understanding
Megan did a wonderful job helping us pick out a tux for my son’s prom even though she was very busy. Thank you!
Great customer service. Lovely people in there definitely a great experience
The associate was absolutely amazing.
The lady there made me feel very weird and it was hard to figure out what I needed and she didn’t really help as much as she could have but the guy there really helped me and was good with finishing the process, fitting, and purchase. But, overall it was a very good experience. I would very much go back for my wedding or anything formal.
Representative was very helpful, knowledgeable and professional.
One of the best places to rent suits, and excellent service.
There was only one employee (Dmitri) and lots of customers. It was a Saturday. He never rushed us or the other customers and was kind and professional the entire time.
The staff was great and friendly and very knowledgeable
Very helpful and friendly.
Nolan did a great job while we were there!
It was a busy day at the store on Saturday, 5/1/21. Nonetheless, Gabbie was a friendly and efficient salesperson. She helped with the selection of jackets and colors. She was also very knowledgeable with the fitting and shoe selection. We appreciated her patience and expertise. It all made for a great experience at Tuxedo Junction.
The ladies were great! Friendly, knowledgeable and the whole process was easy!
The gentleman working with us was very patient and even helped multiple costumers at the same time. He did a fantastic job!
Very friendly and professional staff
Great experience, very friendly and helpful with picking and options.
Was great on helping me get exactly what I needed for my senior prom experience. I’m going to look and feel great knowing I made a great decision.
Brandon does a great job making suggestions and being sure you’re happy with the rental
Friendly and knowledgeable staff! They made our experience enjoyable! Thank you!
Very nice person. Attentive to the customer, professional, excellent company representative.
Love the experience. The staff treated me like family. The staff made me feel important and comfortable
The gentleman where very helpful.
Joe and John from the Blvd location were a huge help and gave great customer experience. Highly recommend them as salesmen. I was in and out fitted properly in under a half hour.
The suits are great quality. I just wish they would keep us posted on when our suit will arrive so I’m not so worried with the event coming up.
The store needs to be properly s by taffed to handle the amount of business. The store was understaffed on 4/25/21 causing long waits. The manager working that day did her best to attend to everyone.
Chad was very helpful and the process was very quick
Very helpful and explain in detail and real polite
Chad at Eastview Tuxedo Junction was great to work with. He was very efficient and had me sized in a matter of minutes. The store was very clean and he took good care to sanitize the items that were used to size me. The check out process was very easy and he was very helpful with explainig what will come next as the time approaches for the event. A very reasonable price and stress-free experience!
Great friendly service.
Very respectable a very understanding great customer service
They were very friendly and helpful too
Great customer service!!! Thank you!
The salesperson was friendly and knowledgeable. He helped me select a great tuxedo for my upcoming wedding. Thank you!!
Tammy was great to work with!
Very nice and easygoing.
Had a wonderful experience! Engaging staff and an enjoyable atmosphere.
Service was exceptional!
The team member that assisted me today was fantastic and provided excellent service!
The gentleman who fitted me today was very professional and did an excellent job.
Very respectable staff and helped with all my needs
Debbie was wonderful! We appreciated her getting us in and fitted with only a week out.
Nolan did a great job fitting me and it was very quick and simple very great job
Mathew very professional
Very timely and she was good at her job.
Tammy was so helpful. We scheduled an appt and she was timely and was very helpful in picking out colors and styles that would look best with his date’s dress. We are looking forward to seeing the tux in a few weeks!!
everyone was great
Amazing the gentleman that took care of me Mathew was great very professional and helpful
Very friendly and professional staff
lady that took care of me was awesome!!
We went in looking for suits for my wedding. Everyone was so amazing and helpful to us. We got expert opinions, and everyone was extremely professional. I felt great walking out. I cant wait to see what they look like on my wedding day.
Great service today! Efficient and pleasant! Thank you Nicole!
John was amazing very helpful and enthusiastic
Tammy & Nolan on the north canton location are sure a great team!!!!! They made this appointment easy and answered all my questions before I could even think of them. My father in law purchased a suit and my boys were all fitted and looked great!!!! Great price Great selections great team!!!!!!!! Thank you Tammy & Nolan!!!!
The person working at the desk was very friendly and kind and helpful
Sales person was very helpful explaining my options
Debbie has great customer service she makes you feel at home! She was great with my son he is so excited to be in our wedding! He looks great and felt great!
I had a great experience in store and Tammy was very kind, informative, and accommodating.
fast and easy to pick out tux and to size it up. we knew what we wanted and the rep walked us through the whole process. i would recommend
Very Helpful, very nice and very informative!
Friendly environment! Thank you
George did a good job
Great service, no issues we were a little late and took my group right in
What I like was in and out the man was very professional
This is our first time dealing with Chad at the eastview location and the service has been great! I would recommend him to everyone looking for a tux!
Megan was super helpful and stayed open even though store was closed and she didn’t rush us. Super helpful!!!
We were so happy with the service provided to us by Dimitri! He is professional, knowledgeable, & super-friendly! He answered all of our questions, and made sure that every detail was addressed! We highly recommend him! The appointment was stress free, and the store was clean and inviting!
The walden Galleria Location were great! Both associates were extremely helpful and nice. It made the experience actually enjoyable. This place will have my business from now on if it’s like this, actually good customer service something that seems to be harder to come by now a days. Thank you so much.
Tammy was awesome! She gave us the best customer service & stayed late to make sure we got everything correct! Thank you so much Tammy!
The professionalism and speed of the process was wonderful.
Amazing ! Very friendly, lovable and caring! The service was excellent. She was great at helping us decide on colors and styles. I had just had a horrible experience in another tuxedo store and she made me feel so much better. Thank you again
Very nice people 👍🏾👍🏾👍🏾
Debbie was awesome, an expert and I’m sure my tux will be perfect for the wedding thank you.
Service was great and fast. Nancy remembered me from before. She looked me up on the computer and gave me what suit I wanted. It’s always great when someone knows what you want and provides it to you
They were so helpful and amazing! Making so much easier with wedding planning thank you!
My sales associate was very knowledgeable very quick and professional I had a good experience at tuxedo junction I will recommend this location to friends and family The pricing was very very reasonable overall I had a good experience
Nancy provided such a welcoming environment and was extremely helpful in finding the perfect tuxedos.
Great experience with great employees!
Employee who took initial measurements was friendly personable and very quick, a pleasure to deal with.
Great service and very friendly
Suits and service were great! All of the groomsmen thought they looked good. Staff at Tuxedo Junction were very helpful. So happy we went with the green, we got lots of compliments!
Megan at the Syracuse (Destiny Mall) store was very helpful and patient. She answered all of our questions (and there were a lot). We look forward to working with her throughout the wedding process. We would recommend going to this specific store because of her.
Olivia was our consultant and she was very helpful and thorough. We were able to narrow down exactly what I was looking for and was able to book on my very first visit. My fiancé and I couldn’t have asked for a better experience! Thanks Olivia!
Very helpful and very nice
Service was great, and when i needed to get adjustments the response was quick. The only need for improvement would be on tbe return. I followed the directions exactly, but for some reason i kept getting follow up emails ascif i did not return the items.
Great fitting and nice person. Unfortunately you closed the store due to Covid and it became very confusing with your automated email/texts…You did a nice job getting Tux’s via mail…again many people were from out of town and did not see or try on the Tux until wedding day. Overall I was happy with how handled. My biggest advice would be in the future- don’t send automated return messages; saying go to store? It was closed?
Nancy was extremely knowledgeable and helpful. Wonderful experience due to her!
The shoes were great looking on me and the pants felt wonderful. Perfect for the wedding.
Service was great
The ladies were very helpful
Wonderful everything was more than what we expected. Costumer service was above and beyond what we were expecting. They go out their way to make sure you one and only special day goes well. Thank you again!
Well done, we enjoyed our experience at Tuxedo Junction, especially given what is ongoing in the world.
The lady that sold me the tux went out of her way to help me and was absolutely someone anyone would want as the face of their store. The tux looked great as well
Very attentive and helpful
My husband, his 6 groomsman, my father and brothers all looked amazing. There were a couple minor mishaps during first fitting (Wrong sizing and a missing button) but they were fixed in a timely manor. Everything turned out great! Thank you!
Everything was perfect and they were so easy to work with. I would definitely recommend them and work with them again in the future!
My fiancé and I were welcomed with kindness and such great help from all the staff. They assisted with picking out coordinating colors, and made the tuxedo selection such an easy and fun process!
Everything was well
From helping us pick out our tuxedos, to ensuring the fitting was completed, I could not be more pleased with how our special day went. The tuxes looked great and garnered so much positive feedback. I couldn’t be more pleased!
Very professional service and very courteous service by the staff. I am very pleased with everything.
My husband looked amazing on our wedding day! I’m so glad we were able to find something different through tuxedo junction!
Fast, easy and efficient
We were very satisfied and they fixed everything we needed just the way we needed it.
This journey has been overwhelming and I must say, Tony was a huge help. He was very knowledged and took a lot of pressure off my mind. I cant thank him enough.
Brandon I believe was his name. Was excellent at his job. Very professional and precise. Made my fitting a breeze and good experience. Although the prices are high there. I would recommend.
Dude at the store in Robinson did an excellent job. He had everyone in my wedding fitted perfectly. I would 100% recommend your store and your people.
Everything was perfect! Thanks
Absolutely amazing best customer service. Extremely happy we decide to go with Tuxedo Junction couldn’t of been happier
Service was excellent
Job well done!!!
Very pleasant/friendly staff Member
Danielle was great!!
Very good salesperson! But store was crowded and she needed more help.
the two guys working were very professional and very helpful.
I was very happy how everything went. On time with rental
Wonderful service! Everything was perfect!!
Very helpful staff. Made the proccess smooth and easy
Matthew was very nice..professional…we loved his name tag!!
Needed help with wedding because of course its my first time and honestly Chad was amazing and really shows the passion for the business and I will be getting more and more people for years to go to your business.
Nolen was very professional and so nice and accommodating. He went above and Beyond trying to help us actually
visualize what the tux and vest /tie color would look like when we got it.Tammy was rude made a comment to the family she was helping that a prom tux selection should take 15 minutes not an hour. We were in out and decided in about 30- 35 mins customer service is not her strong point.Tammy was also short and rude with a family when we actually came to pick up the tux the first time. People that work in customer service should not behave this way bad for business. It’s pretty bad when my son actually mentioned it after we left how rude she was. The the rating on this for Nolen would be a 10..Tammy 0.
Even with the store packed and lots of people waiting, Tim and the other employees were kind, patient, and efficient. Always a great experience
Very good service, quick and easy.
Awesome so far
The sales associate was so kind, informative, and helped us to find exactly what we wanted!
I came in with my son to get a suit. It was a great experience. Megan was phenomenal. She was very calm cool and collected in the midst of being the only one in the store. She should be commended on her great customer service and professionalism. Thank you Meghan for all your help
Matt did a Fantastic Job
Matt did a Fantastic Job !!!
Nancy was great very helpful for 1st tux rental!
Nancy was wonderfull beautiful customer service ❤️
I never give feed back but I have to tell you that Matthew was highly professional and made my daughter’s wedding day excellent.I had one minor problem and notified Matthew and he resolved my issue instantly.thank you for everything
Our associate was very helpful and knowledgeable
The store was neat, clean, bright and organized. The staff was welcoming and so friendly.
Did a wonderful job , very professional and ontime with every step. Fit and quality was spot on .
Nancy at the Military Rd./ Nuagara Falls location was super helpful! Knowledgeable, friendly and knew just how to help us navigate, offered many choices
Staff were very helpful and made great suggestions. Great experience!
Your employee John was exemplary. I have an upcoming wedding and brought my father who is paralyzed to the store for a fitting. John was compassionate and understanding throughout the process with his limitations. He also made a point to discuss incase the fit is off, how to best proceed by picking up the suit a few days prior
I also work in the customer service industry and wanted to recognize his great performance
Very knowledge able quick moving staff. Great experience
on how good the tuxedos looked. Jacket was a little shirt in the sleeves but staff fixed right away. Highly recommend.
We were very happy with Tuxedo Junction. The groomsmen and fathers looked great.
Debbie and the staff at Great Northern are the best. They were very helpful and made everything so easy.
out 2 weeks before our wedding well more like a week and 3 days but still ans we called them to make sure it was OK we find a replacement and if they would be able to have it here and done, and they did and it was an amazing job will recommend them to anyone.
to work with
at a competitor of tuxedo junction. I called them same day and with 30 minutes accomplished everything the competition could not. 5/5 beyond pleased.
“dresser-upper”, but the man who was fitting me and the woman who was working with the rest of my party were incredible. As you would expect from a group of high schoolers (Homecoming Court to be exact), there was a little confusion. The workers took it in stride and made the process incredibly easy. I have nothing negative to say and would highly recommend!
good with kids
done amazing! Beth helped us when we came in to get measured, and was so great! Looking forward to seeing how my tux fits!
and made the process so smooth
was amazing definitely give him a 5 star he went above and beyond to make sure everything was right and I was happy. THANK YOU DIMITRI AND EVERYONE AT TUXEDO JUNCTION
and looked so good. Every guy said the shoes were comfortable and overall extremely happy with everything. From service to quality.
He answered all my questions and was polite to my mom who also had questions. Great experience!
all the facets , quick and so nice
man who genuinely cares about the styles I’m putting together. This is my second order with Nasir this year. I wouldn’t do business with Tuxedo Junction without him. He’s a difference maker.
helpful each time we were at the store. She made our experience pleasant and stress-free.
They were very knowledgeable and made the whole experience fantastic! This is the second time we have dealt with Tuxedo Junction. The last time was 2 years ago when my other daughter got married. I am looking forward to working with you again.
consultant. Very knowledgeable and professional. She kept it light and simple but at the same time fun. Very happy with my recent rental experience at Great Northern Mall.
and willing to go above and beyond and present all options and understanding of the entire ceremony. 🙂
in a tuxedo before so when we went in for the measurements I was already overwhelmed they put everything together so well and took there time
and the staff was amazing in helping to make sure everything was perfect for our special day!
into Tuxedo Junction we had such a good experience! Michael at the Great Northern location didn’t such an amazing job from that first appointment to dropping the rentals back off. It’s employees like the ones at that location that made everything for our wedding day go so smoothly. The suits were perfect, and Michael’s personality was the icing on the cake for us. We’ll definitely keep this company and location in mind for any future suit/tux needs. Thank you so much for helping make our day absolutely perfect!
Made the experience really easy. 5 stars…
seemed professional and very warming and friendly with our visit! Will recommend this store in the future!
experience excellent. Everything was so simple, organized and non-painstaking. Not to mention, everyone looked great. Thank you!
to deal with and they took good care of my son to get fitted for a tux.
there was 5 of us. Brandon was funny , knowledgeable and had excellent customer service. It was all of our first time being there and he made it an experience that will bring us back!
with no hassle!
I was looking 4 , it looks SUPER AWESOME , can’t wait 2c it on me!!!!!!! Thanx again Junction !!!!
that sold me. She and the entire staff were AMAZING in assisting us with matching colors/texture/looks of the tuxes. Also with helping the bridal party making sure everything was all set and that there were no problems. I felt confidence and ease of mind and they knocked it out of the park. I couldn’t have asked for a better experience all the way around. I wish i could give you 10 stars!
did an excellent job helping us with the whole process. Great customer service!
The worker that helped me was very helpful and helped with everything i needed for my first time and she was very nice
knowledgeable and helpful but they were extremely friendly. They made my experience as easy as possible and made me feel very comfortable. I will absolutely recommend Tuxedo Junction at East View Mall to anyone who needs a tux.
and fine staff!
excellent customer service
and very accurate and very polite. Great place and workers so please with everything so far.
The tuxedos we choose were all the right colors and sizes. The staff was really knowledgeable and tentative..really good experience
you guys were great helping us out with last minute changes!