As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, our wedding customers: How did we do?
was on time and the staff was so easy to work with! The suits were beautiful and we could not have had a better experience.
from the very first time we walked in it was just fabulous all the way up till the return of the suits everything fitted and was very comfortable here are a few pictures from the wedding. I’ll always recommend the company if anybody ask me a good place to rent or buy suits
Tuxedo Junction were amazing. They understood the look we were going for and we’re very patient with me as the bride and helped us very much! Once again they were great!
fitted great! Excellent service upon pickup as well!
about using a more “commercial” tailor. We recieved personal service from the start, and I don’t just mean at the store. The Gentleman came out to the venue, made sure things were perfect, especially on those who don’t typically dress in formalwear, and the wedding was a complete success. I would recommend Tom, and Tuxedo Junction to anyone looking to dress for any formal occasion.
from the first time I called to us going into the store to choose a tux.
with helping the bridal party select their suits and tuxedos. She is so knowledgeable about the ins and outs of formal wear. Her customer service skills are always top notch and her knack for remembering faces is impeccable!
communication mixup, but otherwise perfect
new his stuff and very professional would come back again
listened to what I was looking for and assisted me in choosing the right tux. All that they said would be done was done with professionalism. When in need of a tux again I will choose tuxedo junction and also tell people about the great service I received.
than Men’s Wearhouse!!
run store. We came back to use you again and will always consider you first for any formal rental needs we have in our family
in the wedding industry for most of my adult life but when it came to my own, only one place came to mind for our Tuxedo rentals. From the moment I walked in, Nancy was absolutely amazing to deal with. She took to my three-year-old son who is very hyper and was able to calm him and guide him through the process with a smile and even gave him a snack at the end as his reward. I couldn’t be happier
wrong size shirt but o problem very accommodating staff
All associates were extremely helpful.
first try and looked great
the fit was great, the representative was extremely kind and knowledgeable, and return was effortless. Job well done!
Tux was fitted properly.Great experience.Sarah was so professional.
job (forgot her name) Very seamless, great tux, Excellent!
and looked great in my photos.
and made the process as painless as possible
for a better experience. Everything on the big day went amazing and I’ll use and recommend TJ in the future. Keep up the excellent work!!!
So many people complimented me & my groomsmen on our tuxes and shoes. I’m a big guy and the fitting was perfect! Thank you!
Sue at Eastview was hands down wonderful and made sure everything went well. The initial fit of some of the suits was off and quite boxy looking but I guess that is what happens with a rental and not custom fitted suits. Everything was clean and pressed. We had no real issues.
Made sure everything was perfect for our wedding day.
could not have been nicer. She was welcoming, funny and very helpful!
the style and color with the help from your staff. Order was in on time and last minute alterations where done on site.
this past week. I had another tuxedo rental company booked for both my wedding (Oct. 19) & another black tie wedding (9/28) that I was attending. When I picked up my tux for the 9/28 wedding, the shirt this company put me in was huge, and the material of the tux was extremely worn, washed out, and smelled musty. I swiftly went over to Tuxedo Junction where I was greeted by John and I began to tell him what I just experienced. John and the other employee who was working at the time were very sympathetic, and also had a selection of tuxedo’s for me to buy for the upcoming wedding I was attending in DC the next day. I purchased a tux that day, and had my wedding party of 10 switched over to Tuxedo Junction as a result. The product is new, up to date, and the service I has received from the staff has been tremendous. They take the time to make sure everything fits the way you want it to, rather than take two quick measurements and throw garments at you (like the other place). I will continue to endorse Tuxedo Junction and tell everyone my wonderful experience with them so far!
We had a great experience. The minor issues we had were Two groomsmen were missing cuff links and button covers. Also, one groomsman had a different colored pocket square from the rest of the guys.
we used Tuxedo Junction, and it was a great experience from start to finish. George was so friendly and made the entire process as easy and pleasant as possible. The suit fit perfectly, and my son looked great! We’ll be coming back for every suit/tuxedo he needs in the future.
fitted for a tux .. so far this has gone well .. the 2 staff members, Justin and another gentleman, were quite friendly, knowledgeable and very helpful..
reasonably priced. Conner looked fantastic and we appreciated that the measurements taken on our initial visit we accurate enough that we didn’t have to come back after the fitting.
and nice!! Price was great too compared to the surroundings stores!!
were excellent! Fittings were perfect. Thank you!
was nothing short of amazing! Made my experience very enjoyable!
were surprisingly comfortable
but it was a good suit
and I was overall very pleased with my visit to your location.
experience. The gentleman that fitted my son and I was very professional and helpful with all our needs!! Our last name is spelled Corrao. Thanks for a great experience!
store near Buffalo, New York. Nathan helped me with my purchase, so polite, so helpful. He was amazing. I would give him more than five stars if I could. Please do something nice for him or at least let him know that this review was seen, thank you.
I was right in and out in what feels like 10 minutes. Great service!
were incredibly helpful and accommodating. Thank you so much.
and her co workers in the Camillus New York store
and made sure my day wasnt to hectic
for a long time. Everyone is so pleasant and helpful!
And great prices!
for better service.
was taken care of and when I came in for tailoring Matthew was very helpful. I looks great for my sisters wedding and I appreciate all the help
always knows what’s best and how to get it done the right way ! I’ll always go to them when I need to look fresh
Easy process and great value.
Thanks for not charging a late free for my friend’s tuxedo that came back a few days later than planned.
a huge help for my brother and I. with a long distance wedding you were able to work with us and make it stress free and we thank you guys for that.
and pleasant. We were very happy with the suits. The color, texture and quality was exactly what we wanted. Price very reasonable. Would recommend to anyone. Wanted to share this picture of my husband and our son. So very special to us. Thank you!
and fathers looked awesome!
and making my wedding a success. Her promises came true and she made absolutely sure my tuxedo was as good as it could be and should be. I believe she went above and beyond just renting me a tux.
Staff was very friendly and helpful. My groom and groomsman looked fabulous! I highly recommend considering Tuxedo Junction for your tuxedo needs!
Only one issue with one of my groomsmen’s shirt. Other than that, very pleased.
Greeted immediately. Very professional fitting and advice on choices.
and asked a lot of questions to make customer was satisfied and got exactly what he wanted
has been an excellent help in both renting Felixs tuxedo and purchasing Andrews. Looking forward to the final fittings.
He was very knowledgeable and helpful
and easy! The staff was friendly and knowledgeable. Thank you so much!
was great to deal with. It made our wedding experience great!
yet professional. Our entire party was informed of all of its options and never pressured into making a rushed decision. Awesome service. Thank you Tuxedo Junction.
I’m coming off extensive shoulder surgery and the young woman talking care of me was gracious and patient with me and my slower speed.
PLUS she told me while it’s gonna be a rush they were gonna take care of me and get me my tux!!
I’ve always rented my Tux’s from you all and always will.
was able to give them and the amount of time between sending in my measurements and the final fitting.
Everything fit perfectly.
pricing a tad high for something you’re renting!!!! I paid that much for my daughter ball gown and I got to keep it.
Everything was perfect from the look to the fit! The men looked terrrific!!
Helped me out big time
Everything fit great!!
was laid back and could joke with. Made me feel stress free.
Everything a guy could want!
for our wedding were absolutely perfect! My groom looked so handsome and our groomsmen were sharp! The overall experience we had with the Boulevard Mall location was great! Shout out to Vincent at this location that was awesome with our pick-ups a few days before our wedding day on the Labor Day holiday.
as usual. My tux fit perfectly. Thank you!
I can’t remember the salesman that was there but he did an awesome job !!
and offered great advise on coordinating colors and selections.
Helen is awesome!
I have been working with Helen. She is an absolute delight, even when the odds seem stacked against us.
Due to availability issues with sizing, we have had to change our Tux/Suit styles completely, multiple times. With each change, we had to run around the store pulling off vests, ties, jackets, shirts you name it. Helen didnt even bat an eye. In fact, we relied on her expertise and personal opinion to find the perfect look.
Helen = 5+ Stars
staff was very helpful
5 stars for the Cranberry store – George is the man. Was great from start to finish. I can’t say enough about him. I’m so happy I chose the Cranberry location.
Go to Cranberry and George will take care if you for sure.
Thank you George
He was very professional, courteous, and prompt. I would definitely refer anyone to deal with him. Great experience all around!!
stunning but the best part was the customer service displayed by Matthew at the McKinley Mall location in Blasdell NY. He was amazing through the entire process and went above and beyond in his work and if I were part of the company I would personally recognize him. You can tell by the way he conducts himself and the business that he enjoys and takes pride in his work. Outstanding
and in on time! Everything is appreciated
and knew exactly what I needed
Sarah and Mike were amazing!
and courteous. He made my visit to Tuxedo junction a pleasant one. Thanks Chad
Whenever we need a tuxedo for the future this will be our choice.
and my brother get fitted for my wedding in 3 weeks. George and his staff were MORE than accommodating during our visit. I would highly recommend this location for any of your tuxedo/suit needs. Keep up the excellent work!
The gentleman that fitted me for the tux was great!
was late the fit and quality were exceptional.
Great service, friendly staff very helpful.
at your North Olmsted store! She treats us like an old friend whenever we come in to the store. This was our fifth rental with her! She was flexible with my brother in law’s wedding and allowed us to bring our tuxedos back a day later and even ordered an extra jacket for my son, just in case it was too small since he was away at college and unable to come home to try it on. Turns out, that was a good call b/c he needed the bigger size! She also made the necessary alterations right in the store for our younger son. Thanks so much Deb! We wouldn’t go anywhere else to rent from!
of me was fantastic and spot on with measurements and explaining everything. He excels at his job for sure and made the experience very simple. I was at the clay store.
Thank you so much!
Every single staff person was warm and friendly. They made all of my groomsmen’s experience fun and they handled all alterations in a timely fashion
with regards to the tux the guys helped out when my cat wouldn’t start. Really nice guys at that store.
They all looked so good.
she was very nice and kept us updated every time something changed
when I brought my son in and just as helpful when we went to pick it up!!
Everyone looked amazing!
throughout the process! Everything went great
He was patient with my six year old son. So professional!
repairs were right on time
She was very sincere and personable. I have one slight problem with the order. Above the return date is 9/20/19. We will not be back from our trip to Texas until the following Tuesday. Hopefully, this was just an oversight.
extremely helpful, super friendly, knows her stuff. Was thoroughly impressed – would recommend her!
and had a difficult time finding the store.
I was bound by the brides taste in what I was to wear for her wedding.I came in got measured paid my down payment & was out of the store in less than 15 min. 3 weeks later I was conveniently contacted by text that my tux was ready. As soon as I walked into the store Ethan greeted me found my Tux & assisted me in trying everything on. Nothing fit & I became upset as I usually do but Ethan kept his cool & de-escalated my anger very professionally & made me aware that he would fix everything as he apologized for someone elses error. Ethan then called me to let me know everything was ready & assisted me a 2nd time to make sure everything was right & to my satisfaction. I was very happy when I left the store. THANK YOU SOOO MUCH ETHAN @ TUXEDO JUNCTION AMHERST NY
If there was an issue, it was taken care of ASAP! Thanks!
location was very helpful and knowledgeable. Thank you!
perfect thank you
from pick up to return. Everyone made it easy. Would recommend
and very very friendly! Thank you for helping us pick out our suits.
was slim fit and it was great.
and very knowledgable.
was very nice and was very attentive to my needs and called to make sure everything was perfect will always recomend him and this store
her stuff, and has a great personality. It was a pleasure to work with her. 😎
Tuxedo Junction in the Millcreek Mall was incredibly professional and easy to work with.
Great friendly customer service . Matthew,Courtney? Yay!
there and purchase again i would plus the works in the store was great so that’s why you guys get five star’s from me and we looked great
location was AWESOME to work with. Really great staff!
I recommend anyone who is getting married to go to Tuxedo Junction!
not stay facien to pants they where a pain all day
We have been treated with professional, friendly service every time our wedding party has been in your shop. I would highly recommend you to our friends and family. We look forward to our future contacts with you. Thank you so much!
I was very very pleased. Everyone was super friendly and made the stress of getting married so much easier! Highly recommend
from start to finish!
The original fitting resulted in 5 of the 7 guys in our party having various incorrect size at time of first pick-up. The correct sizes were received in a few days so it was good that we had more than a week in between the original pick-up and wedding.
I do think it would help to have the fitters provide a summary of the measurements to the customers at time of fitting in case of obvious errors.
they were doing! Fit perfectly! Huge thank you to tuxedo junction in Camilus, NY!
and definitely knew what they were doing! I commend your staff for the help in choices and helping us fulfill our dream wedding.
and everything went as planned.
a part of our special day!!!
store had me and all my groomsman looking real sharp. I recommend him to anyone
the employees were well informed of their duties and did an amazing job getting me measured up and out the door without any fuss. Hope the pick up goes just as smooth.
an excellent process. The store had a large selection of samples, and the measuring process was very easy and comfortable. The store attendant, Haley, was knowledgeable, and offered opinions which made the tux selection very easy. She should train new employees!! Thank you!!
look my best on my big day, much appreciated excited to get everything in and try it all on.
with a smile and my shopping experience was made simple and fun. Happy to be a Tuxedo Junction customer.
million bucks facts
was fantastic and loved to joke around. I felt comfortable and well taken of. I would recommend this to anyone
my measurements was very nice. Professional and respectful.
from start to finish!! Suit fit great and looked great! Staff was attentive to the needs of our wedding party and took the time and care to be sure the guys all looked their best ! Would highly recommend !
my nephew Vinnie Christiano was right on the money helping us all and giving everybody a final check to make sure we all looked great for my daughter’s wedding
with the selection and John was a great help
and helpful at both locations I was at. The suits looked great.
The staff was knowledgeable, pleasant and efficient. I don’t rent a tux often, but when I do I will definitely return to Tuxedo Junction.
the guy that helped us.
today his name was Chad one of the best people I have ever had the pleasure to work with he did an awesome job with getting us exactly what we wanted
my guy Geremy was awesome couldn’t have been better service.
from head to toe. My husband looked liked a barrel of sexiness. Thank you
gotten excellent service and was extremely happy walking out. Will keep coming back thanks
to work with
but the groom’s suit had 2 small stains on it when he took it out of the bag to put it on. Luckily he wore the coat over it and no one seen it.
the groomsmen very nicely . They also arrived to the store in a plenty early excellent quality and service!
Was fast and thorough
everything turned out
With us every step of the way! Will always recommend!
the Great Northern location provided us with excellent customer service. She went above and beyond to make sure that our wedding was perfect. I would recommend that location to anyone! The suits looked incredible!
Staff was professional. Some items had to be changed (longer pants, bigger shoes). The changes were done quickly and the end product was perfect
wasn’t to happy about price could of bought one cheaper sorry
the guy I dealt with was very knowledgeable about everything
Got everyone in for fitting and was a gentleman!
is a great asset to your company .. Every time we went into the store he was personable and a pleasure to deal with.. He was also always busy either doing something in the back of the store or making sure the front looked good. The Tuxes all looked great!
and courteous and everything went very smoothly.
handsome in their suits! Groom wore a navy suit with navy tie and ivory pocket square, while groomsmen wore a gray suit with navy tie and pocket square. Great color scheme!
as very helpful and informative. She was very polite and patient. Would recommend a thousand percent
put on weight, tux did not fit at fitting.
remeasured, reordered and got my tux in time.
great job TJ!
Everything fit. Staff friendly and helpful. Store has good appearance.
the country this made it really easy for them to get their tux and return it.
Nancy, the manager at the Niagara Falls store did very well.
was in sizing me for a Tuxedo for my sister’s wedding. He was very patient, knowledgeable and professional. I don’t like getting fitted or trying on clothes but He made it a lot more tolerable. Thank you. Sorry I don’t remember his name.
friendly and professional.
pick out the perfect tuxedos. Great customer service, great everything. The young who was also there was great. Will come back thank you guys for everything
answered all questions.Truly professional.Sarah and Debbie are great.Would highly recommend.
at the location (south hills village) that we visited. She was so nice and made the experience quick and easy for us. She gave us great suggestions and I look forward to seeing the final fitting before the wedding!
and very knowledgeable!!!!
very knowledgeable staff!!!
my step dad’s entire wedding party was great! He was down to earth, fun personality, and made us all enjoy buying tuxedos. He even had my Mom “the Bride” in loop with everything. The store was in cranberry pretty close to our home. So that was a plus too! We all liked our tuxs!
and tux fit and looked great
to detail and perfection was remarkable. They went beyond my expectations. The Staff gets A++++++.
That’s why come back to tuxedo junction. I went to you guys for my wedding. Keep up the good work.
and in time. The one that wasn’t correctly was quickly addressed. Thank you
He was awesome and so accommodating! We were so happy with his quality of salesmenship. And we never thought of getting a tuxedo before but we would most definitely recommend George from tuxedo junction in cranberry! Thank you for all of your help George from the Jolly’s. God bless you!
Got my measurements done, paid and was out the door within 10 minutes.
and friendly. They waited on us as soon as we got there.
of the suit styles and designs. This was only a setup time for the groomsmen fitting and measurement and my name was already known ahead of time and made the first meeting extremely easy and effective.
as a one armed wall paper hanger with jock itch, but took care of each person that came in. Get the guy some help, would ya! Thanks Brad, great job !
to all of my groomsmen. She was courteous, polite and funny which made our experience wonderful!!
with keep up the great work. I can’t wait to do forward business in the future with you guys.
I felt valued as a customer. I will tell all my friends and family to shop tuxedo junction.
about my tux and the ladies at the store were wonderful in assisting me during the whole process 🙂
Had very good customer service.
her name was wonderful helping us pick out the perfect tuxedo for our wedding!
from the moment we entered the store. He was professional and courteous. He helped us with choosing the right tux. They were fairly priced and I would use them again.
and helpful with helping me with my suit process, extremely nice.
of suit options at a reasonable price, and did so at an unbelievably fast turn around time. I called Tuesday night for my tux and it was ready for me by noon Friday. I would recommend this option to anybody no questions asked.
my only complaint was for the shoes. But that is because I have one foot that swells with the frequency of Hollywood stars being in a relationship. Well beyond your control. The other shoe? non swelling foot, was a dream to wear. Your team made eve me have some semblance of looking Sharp. That in itself is a tall order for a suit/tux. Clothing was comfy, albiet wool in a humid Ohio summer, the groom had a few screws loose. The entire groomsmen looked great. Thanks.
He knew exactly what he was doing.
and took the time needed to get the measurements correct.
to get fit in and out thank you Shannon Leonard
I received. Gentleman were knowledgeable and took the time with me to choose the right suit. Will return in the future.
Lots of compliments! My son-in-law went to Men’s Warehouse- Disaster!
I felt like I was taken care of.
I wore the tuxedo for 5 days lol..just joking.. u guys did great. Thank u and god bless
I looked amazing with the blue vest, blue tie, white shirt and black pants and jacket. Absolutely amazing. And it felt great. I’m a fairly big kid. Especially because of how much I work out and continue to get buffer and bigger
had the colors we needed, my tux came in early so they were able to make adjustments quickly, and the prices were very affordable
up date of the day before the wedding even though explained we were going out of town. Ended up calling to get the pick up a few days before, canceled plans to be able to pick it up because they said it would be there…. it was not so bad to wait till 2 days before the wedding and had to wait to go out of town. When I got it coast was too long and pants were too short, they fixed it right at the store with no problem. One thing day of the wedding pants kept falling down because no place for a belt. Also when to roll up my sleeves and a button poped off. But time management could of been better but the lady handing it was good with customer service.
where extremely tight.
getting everything prepared and ready on time, even earlier than expected. I also received a call the day before my wedding from the manager saying congratulations and thank you for everything. Overall the entire party had a great experience.
was never a long wait they took very good care of me thank you
and the ladies were very friendly.
We were put at ease immediately by their warm, professional demeanor.
especially by your employer Hung who was extremely nice and helpful for my prom.
a day or 2 later than expected. That’s why I gave 4 stars instead of 5. Everything looked great and fit good. Associates at the stores were very helpful. I’d definitely recommend tuxedo junction.
was that the tux’s had to be back the very next day, after a long day and night I wasn’t eager to drive 45minutes and take them back the next day…..