As a company, our number one priority is 100% customer satisfaction in service and product. But the question came about: How will others come to know this about our company? We needed to ask you, our wedding customers: How did we do?
on how good the tuxedos looked. Jacket was a little shirt in the sleeves but staff fixed right away. Highly recommend.
We were very happy with Tuxedo Junction. The groomsmen and fathers looked great.
Debbie and the staff at Great Northern are the best. They were very helpful and made everything so easy.
out 2 weeks before our wedding well more like a week and 3 days but still ans we called them to make sure it was OK we find a replacement and if they would be able to have it here and done, and they did and it was an amazing job will recommend them to anyone.
to work with
at a competitor of tuxedo junction. I called them same day and with 30 minutes accomplished everything the competition could not. 5/5 beyond pleased.
“dresser-upper”, but the man who was fitting me and the woman who was working with the rest of my party were incredible. As you would expect from a group of high schoolers (Homecoming Court to be exact), there was a little confusion. The workers took it in stride and made the process incredibly easy. I have nothing negative to say and would highly recommend!
good with kids
done amazing! Beth helped us when we came in to get measured, and was so great! Looking forward to seeing how my tux fits!
and made the process so smooth
was amazing definitely give him a 5 star he went above and beyond to make sure everything was right and I was happy. THANK YOU DIMITRI AND EVERYONE AT TUXEDO JUNCTION
and looked so good. Every guy said the shoes were comfortable and overall extremely happy with everything. From service to quality.
He answered all my questions and was polite to my mom who also had questions. Great experience!
all the facets , quick and so nice
man who genuinely cares about the styles I’m putting together. This is my second order with Nasir this year. I wouldn’t do business with Tuxedo Junction without him. He’s a difference maker.
helpful each time we were at the store. She made our experience pleasant and stress-free.
They were very knowledgeable and made the whole experience fantastic! This is the second time we have dealt with Tuxedo Junction. The last time was 2 years ago when my other daughter got married. I am looking forward to working with you again.
consultant. Very knowledgeable and professional. She kept it light and simple but at the same time fun. Very happy with my recent rental experience at Great Northern Mall.
and willing to go above and beyond and present all options and understanding of the entire ceremony. 🙂
in a tuxedo before so when we went in for the measurements I was already overwhelmed they put everything together so well and took there time
and the staff was amazing in helping to make sure everything was perfect for our special day!
into Tuxedo Junction we had such a good experience! Michael at the Great Northern location didn’t such an amazing job from that first appointment to dropping the rentals back off. It’s employees like the ones at that location that made everything for our wedding day go so smoothly. The suits were perfect, and Michael’s personality was the icing on the cake for us. We’ll definitely keep this company and location in mind for any future suit/tux needs. Thank you so much for helping make our day absolutely perfect!
Made the experience really easy. 5 stars…
seemed professional and very warming and friendly with our visit! Will recommend this store in the future!
experience excellent. Everything was so simple, organized and non-painstaking. Not to mention, everyone looked great. Thank you!
to deal with and they took good care of my son to get fitted for a tux.
there was 5 of us. Brandon was funny , knowledgeable and had excellent customer service. It was all of our first time being there and he made it an experience that will bring us back!
with no hassle!
I was looking 4 , it looks SUPER AWESOME , can’t wait 2c it on me!!!!!!! Thanx again Junction !!!!
that sold me. She and the entire staff were AMAZING in assisting us with matching colors/texture/looks of the tuxes. Also with helping the bridal party making sure everything was all set and that there were no problems. I felt confidence and ease of mind and they knocked it out of the park. I couldn’t have asked for a better experience all the way around. I wish i could give you 10 stars!
did an excellent job helping us with the whole process. Great customer service!
The worker that helped me was very helpful and helped with everything i needed for my first time and she was very nice
knowledgeable and helpful but they were extremely friendly. They made my experience as easy as possible and made me feel very comfortable. I will absolutely recommend Tuxedo Junction at East View Mall to anyone who needs a tux.
and fine staff!
excellent customer service
and very accurate and very polite. Great place and workers so please with everything so far.
The tuxedos we choose were all the right colors and sizes. The staff was really knowledgeable and tentative..really good experience
you guys were great helping us out with last minute changes!
customer service received from any business.
to work with. We were from out of town and helped us through the entire process. They even saved the day when one of the tux’s measurements was off. Nancy was fantastic!
of tuxes. Very happy with the variety
went into the boulevard mall location to rent tuxes for our wedding. John and Joshua were more than helpful through the whole process! They helped us figure out what looked best, and worked with our budget as well. Overall a great experience, and we are extremely satisfied!
in October 2019 from TJ and this fitting experience was far far better than last.
The young man that served me was very professional and knew a lot about the ins and outs of his work place. Very professional.
Thanks so much for help on my special day 🙂
the quality was more than expected.
and made our day so convenient and stress free…especially during a pandemic! Suits were perfect and we can’t say enough how happy we were with everything!
got everything accomplished
and next year when I do my wedding I am coming back to see you guys
of what I was wanting
to get our tuxes locked in for our wedding because of the pandemic, first day back open and the ladies working were rock stars! They made everything go smoothly, and made sure everything was safe. Will recommend to friends and family! Thank you!!
a lot of help when I had no idea what I was doing!
Jamie was a very big help.
Zion was fare to guests, made my 8 year old son feel comfortable when sizing. All around good service.
was fantastic! We had so many questions and had no idea what we were doing and she helped guide us. Very much appreciated!
The guys loved them and they looked amazing! Thank you for all of your help, and re-arranging with the moving of the date and COVID! We really appreciated all of your help!
the best to work with! They have been so extremely helpful, accomodating, knowledgable and just amazing! I am so very much looking forward to continuing to work with them in anticipation of my upcoming wedding! I cannot say enough great things!
with COVID and everything the guys at your North Canton store went so above and beyond! They made our experience so smooth and everything turned out perfect!!! Thank You
to get a nice wedding tux
were so helpful! They were reassuring and made everything so easy! Definitely recommending to everyone for suit and tuxedo needs!
assisted me, was very helpful and through.
wasnt open so they shipped all tuxes at our house one was not correct so they next day shipped the correction and all was perfect!!
and helpful throughout the whole process.
5 star service all the way
Helped guide us through everything
Very knowledgeable and I look forward to seeing all of the suits put together on our wedding day.
who was helping us was very helpful and professional. He did tell us his name but i can’t remember it. He answered all of our questions and just an overall great experience!
Appointment started on time. Staff was very knowledgeable and pleasant.
for my measurements and right out. I felt safe and your store was clean
and the staff were very helpful. When talking on the phone, I was given detailed directions on how to find the location easily. Would recommend to others!
my best friends wedding day amazing! Looking sharp on the big day.
and 2 groomsmen weren’t able to have their measurments taken because of the pandemic. Tuxedo junction gave us instructions on how to do it from home and got all the suits overnighted to us from another state away. When they told me on the phone “Don’t worry we’re not gonna leave you high and dry” they really delivered. Plus the suits fit great and looked awesome!
I show up, walk in and have a fat guy everything b it running toward me telling me to woah,woah,woah, asking if I have an appointment, which I didn’t because I had no idea I needed one. So I stood in the parking lot for 10 minutes waiting to be left back in and when I’m allowed in he lets me know I need a mask, thankfully my significant other had one. I go in to get measure and 10 minutes late i leave. I feel like it was made to big of a deal about an appointment and mask for a quick in and out.
My wife loved the way Jonathan Whitfield and I looked. Thank you.
If only more people in the retail world were like her!!
was so wonderful. She made the experience so easy and fun. She was so helpful and considerate of our needs. I seriously am so happy she was there the day of our appointment because it has helped me regain excitement through the stress of wedding planning.
I was greeted and promptly explained on what and how everything will be handled. Very friendly staff. I would definitely recommend this to my friends and family.
and informative. I would definitely come back to Tuxedo Junction for my Formal Wear needs
I would have, which isnt huge, is I had no idea where the store was until I walked into the mall. No signs outside or anything. Otherwise, the service was awesome, friendly, I was in and out in probably 15 minutes, and everything was great! Would definitely recommend
They were well informed of product.
for a tux for my friends wedding and left with a tux picked out for my own. The staff at this location was engaged and knowledgable. They made picking out my tux super easy and stress free. They have 10 years experience and you can just tell that you are in great hands when you walk in the door and start engaging in the conversation. I highly recommend this location and this company for reasonable prices and great customer service
of us did a great job and helped Ethan feel comfortable thru the experience
in answering our questions. We were looking to get suits for myself and the groomsmen who are scattered in a few cities and she helped us figure out the logistics of making it all come together. She also did a nice job making style recommendations which we really needed. Overall a great experience so far!
were amazing! Thank you so much.
of everything. It went very smoothly.
they were still kind and polite
and very helpful and also had a very good sense of humor while dealing with my son and I.
fitting before and the staff has treated me with great kindness and patience
was friendly and helpful. He was also very good about taking me through the whole process and answering all my questions.
staff, timely with their tasks and good direct answers when asked a question. I’m actually planning on purchasing a suit from you in the very near future. Good job
with her people skills and very helpful. The experience was great. Keep up the good work!!!
store was fantastic to work with!
we were in and out in no time and took great care of us while we were there
answered all of our questions, looking forward to working together in the near future, Emma is outstanding to work with, answered concerns before we ask the question
The groom’s side will be the best it can be
in the perfect job… there customer service s a cut above
I loved the communication from your staff as well. Very helpful! 🙂
and kind! Positive experience and very patient especially with 2 active 10 year olds! Great experience at the McKinley mall location. Thank you!
was amazing. Perfect customer service.
One of our groomsmen actually booked his own tux rentals for his wedding after he experienced the wonderful service we received during our tux fitting. Would definitely recommend.
and easy, they had the answer to any questions I had and fast to give me the answer.
and very patient and kind staff.
pick out a tux that will work well for the event. He was extremely professional and helpful. You hire great people.
Suit was exactly as we wanted it. Made our wedding day even better 🙂
with Zach and he was awesome!!!
sense of humor!
and had great experience at today’s bridal show at IX center
made me feel comfortable in any suit for my wedding she was great.
to our group!!!!
to make sure we were accommodated and taken care of. Even followed up on the day of and dropped off a new vest for our Best man.
& every detail was explained.
& friendly. Good selection and fairly priced.
& professional the entire time we were in the store. He explained everything thoroughly and gave us advice on what to select .
and quick with the fitting.
My fiance was a little overwhelmed with the big decisions to make but there staff was so patient, helpful and encouraging. Loved their input on the styling and I’m so excited to see how it all turns out!
of me was very professional and informative
Did what needed done and was on my way
She answered all of our questions and helped us pick the best suit! She was so patient and nice! I am so glad to get our wedding suit from tuxedo junction.
while I was getting fitted. Very quick and professional. Highly recommend seeing her if need to be fitted.
at your Greece Ridge Mall location!
location was super nice, and really helped us alot. still have some fittings to do yet but im sure she will make it a positive experience once again. thank you!
to be fitted for a tux for my wedding. Chad was personable, explained plenty of options. He really knew his stuff! Made it fun and I am excited to have my groomsmen outfitted by you guys.
Debbie and Sara was very friendly. They joked right along with us. Smiled during our whole visit. I would truly recommend this place and them two. Thank you very much for great experience.
and helpful. Will recommend.
for us and would like to thank everyone for their help!
Went smooth. She fitted myself and my father in law and gave us options on tuxedos. You have a great employee and would really recommend going to that location
given us the best service. They’re polite,helpful,time efficient and friendly.
for making the rental process very smooth and easy. My wedding party included 11 people, which is pretty big number and Tuxedo Junction in the Boulevard Mall was fantastic.
Thank you again! Merry Christmas
the clothes were great
with the knowledge of the employee and service provided to our 6-year-old during our fitting today.
would recommend to everyone!
when you arrive.. friendly staff ..
while at the same time offering useful tips with my fit and style.
location was AMAZING. She took a stressful situation for myself and made it so easy and relaxing to finalize the tux’s for the guys. She even called to see when and if a specific type of tux would be back in stock by my wedding date. When it wasn’t she helped me choose a different type of tux. If I ever had to use tuxedo junction again after my wedding, or refer someone to anyone, it would be Helen!
She was so helpful and wonderful.
of my tuxedo rental fittings promptly and answered all my questions.
us was knowledgeable and extremely helpful in locating our information.
at the Walden Galleria Mall location were above and beyond helpful!
They showed us samples of every possible suit combination we imagined and helped us compare until we decided on our favorite. They were patient and helpful. We left saying how grateful we were that they were so great!
very kind and generous. She did a great job helping me and my family look good and feel good. Great costumer service happy with my first experience she deserves a raise or promation great employee
especially with the group of people we had. She was full of joy and laughter and she loved helping out my family get fitted and suggestions on some suit apparel. I wouldn’t like to choose any other place than tuxedo junction. Full of warm welcomes.
got married over the summer and he used Tuxedo Junction, and Arthur was awesome for that wedding, so I knew he was the right choice when it came to mine. He’s professional and friendly, easy and approachable. I know I’m in good hands with him.
to deal with especially
Was a huge help with everything and even when he wasn’t there his employees was great to me and my groomsmen
Thanks for all the help u gave us with your personal attention to me and my special day I’ll recommend u to everyone thanks a lot
Wedding party looked great. Affordable and had the color I was looking for.
I believe I was working with Sue – she was great! I think I accidentally sent a one star review, that was by mistake. Five stars all the way!
and father of the groom, especially had some issues with sizing and shoes. Everything did get fixed in a timely manor. I do wish they would have told us at first that the suits ran small. But they all looked amazing. So thank you!
and would do what they could to get your perfect suit ! Gorgeous suit for our wedding !
was ordered and arrived on time. The measurements were perfect and the reminders sent about pick and return were great
ahead of time and a perfect fit.
we called on Friday needing a suit for Saturday, he made it happen, the suit fit my son like a glove and made things a little easier.
and return. Great experience. Thanks again.
got all the measurements right the first time through
through picking, sizing a Tux was professional and courteous.
Sue gave us so much helpful information and guide us to the best choices. I definitely will be sharing my experience with friends and family. Thank you Sue!
process was painless. Would highly recommend.
location on military road was amazing. She helped us with everything we needed was very informative and was able to help us find the perfect attire for the wedding!
Was undecided about style and color…rep was extremely helpful.
to work with and everything went smoothly.
time to try on my tux. Helen stuck around to make an alteration so that we did not have to make an extra trip back to pick it up. Thank you
with Tuxedo Junction. Brayden greeted us upon entering and then proceeded to give us awesome customer service! He answered all our questions and graciously offered suggestions on the proper fit of the tux. When we came in for a fitting he listened to any concern we had and once again gave us good advice. The tux itself was in good shape as well as the shoes and other accessories. Kudos to Brayden on his excellent customer service!
polite staff friendly took care of me quickly, people loved the look of the wedding party and my suit
& very helpful. Checked in with us several times leading up to our wedding day & was able to make a last-minute accommodation to our rental.
to be quite helpful and knowledgeable and would definitely return and recommend the services to others. Bravo
mix up with my suit and the staff went above and beyond to make sure it was right. They even delivered it to me instead of having to go pick it up. Only complaint is that the evening shift only has 1 person and they can easily be overwhelmed with how busy they can get.
store was amazing! Especially John. Big props to the whole team over there!
thanks to you guys. Everybody loved my jacket & the groomsmen looked phenomenal. Thank you for being professionals & making this day excellent for us!
Kayla did an amazing job. First class service. Communication was outstanding through the whole process. In today’s world, personal service is everything!! She did it along with her staff. Adjustments were made on time. Tuxes arrived a week early. Prices were fair. Would come back again for sure. Thanks so much for being an important part of our wedding day.
fitting gripes. Everything went well.
everything was great for my son’s great wedding day, everything was perfect! I would highly recommend your services!!!!
Tux fit and everything worked out as planned.
and professional. We will continue to do business with this company,
with tuxedo junction! The employees really take their time to make sure you get exactly what you want and that it fits correctly when it comes in. I recommend this store in Cuyahoga Falls to everyone I know with boys!
from beginning to end!! Fit perfect!
The tux was awesome! The timing of its arrival was awesome! The whole experience was just awesome! I will definitely be back. I will recommend your place as much as I can. Thank You
great communication with staff.
I thought the cost was too high.
The customer service, the fittings, and the tux.
the tux. Thank you!
did an outstanding job! His attention to detail and his personality made our experience exceptional. Keep up the the good work!
on the map!! I must say very very pleased!! Tuxedo junction will be my event choice from here on in!! THANK You for the stylish attire!
she helped me out so much thanks again for everything
I would just say shoe sizes and footwear should be more accommodating for a long night of partying. Excellent customer service all around.
Tux was on time and perfect.would definitely recomend.
The shoes were horrible. Apparently I don’t have EEE width shoes. I had to use different shoes. The young man who was at the register was rude when we came in to pick up our tuxes. He wasn’t rude to us but he snapped his fingers at his co-workers which I found insulting.
with getting my suit. As a group, we went in and all of us measured and everything ready quite quickly. At the time of our fitting, everyone’s suits fit without any real alterations needed. During the wedding, everything was comfortable and looked good. Overall, if the situation comes up again, I will return for another rental.
and quick came in for my second fitting almost a week early!!!!!! I am very please with the service!!!
the friendly & helpful staff made it overall Great.
a few days early so getting a larger jacket and shoes, and a smaller size pants was not a huge problem. It made for an extra trip but everything else was great
made everything easy. Thanks.
very friendly staff
great customer service
that helped us. Everything was perfect. Thank you.
besides having to turn the suit in sunday still #%* up
was just a huge help was able to answer my questions (and those of the person that I assume was in training) quickly and reassuring! Will come back again
and friendly. Great conversation and very fun and professional.
Fittings went smoothly and when a jacket wouldn’t fit, it was replaced immediately. Awesome experience.
and went above and beyond
Know problem with answering questions. The person assisting me was very friendly and you could see she was interested in helping me with the details. My wife and I left feeling good about how this year went.
from both staff members that I worked with (Zion and Julie). We had everything that we needed! Great communication, thanks for making it easy!
and efficient , walked us through everything. In and out fast
was on time and the staff was so easy to work with! The suits were beautiful and we could not have had a better experience.
from the very first time we walked in it was just fabulous all the way up till the return of the suits everything fitted and was very comfortable here are a few pictures from the wedding. I’ll always recommend the company if anybody ask me a good place to rent or buy suits
Tuxedo Junction were amazing. They understood the look we were going for and we’re very patient with me as the bride and helped us very much! Once again they were great!
fitted great! Excellent service upon pickup as well!
about using a more “commercial” tailor. We recieved personal service from the start, and I don’t just mean at the store. The Gentleman came out to the venue, made sure things were perfect, especially on those who don’t typically dress in formalwear, and the wedding was a complete success. I would recommend Tom, and Tuxedo Junction to anyone looking to dress for any formal occasion.
from the first time I called to us going into the store to choose a tux.
with helping the bridal party select their suits and tuxedos. She is so knowledgeable about the ins and outs of formal wear. Her customer service skills are always top notch and her knack for remembering faces is impeccable!
communication mixup, but otherwise perfect
new his stuff and very professional would come back again
listened to what I was looking for and assisted me in choosing the right tux. All that they said would be done was done with professionalism. When in need of a tux again I will choose tuxedo junction and also tell people about the great service I received.
than Men’s Wearhouse!!
run store. We came back to use you again and will always consider you first for any formal rental needs we have in our family
in the wedding industry for most of my adult life but when it came to my own, only one place came to mind for our Tuxedo rentals. From the moment I walked in, Nancy was absolutely amazing to deal with. She took to my three-year-old son who is very hyper and was able to calm him and guide him through the process with a smile and even gave him a snack at the end as his reward. I couldn’t be happier
wrong size shirt but o problem very accommodating staff
All associates were extremely helpful.
first try and looked great
the fit was great, the representative was extremely kind and knowledgeable, and return was effortless. Job well done!
Tux was fitted properly.Great experience.Sarah was so professional.
job (forgot her name) Very seamless, great tux, Excellent!
and looked great in my photos.
and made the process as painless as possible
for a better experience. Everything on the big day went amazing and I’ll use and recommend TJ in the future. Keep up the excellent work!!!
So many people complimented me & my groomsmen on our tuxes and shoes. I’m a big guy and the fitting was perfect! Thank you!
Sue at Eastview was hands down wonderful and made sure everything went well. The initial fit of some of the suits was off and quite boxy looking but I guess that is what happens with a rental and not custom fitted suits. Everything was clean and pressed. We had no real issues.
Made sure everything was perfect for our wedding day.
could not have been nicer. She was welcoming, funny and very helpful!